Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natavia Harris

Harrison,MI

Summary

Medical Authorization Representative with expertise in HIPAA compliance and claims processing at Binsons Hospital Supplies, Inc. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in data entry and medical terminology, ensuring accurate processing of orders and authorizations while fostering collaborative team environments.

Overview

13
13
years of professional experience

Work History

Medical Authorization Representative (Hybrid)

Binsons Hospital Supplies, Inc
04.2022 - Current
  • Verified customer's Health Insurance, Copays, Deductibles and the effectiveness of their policies for the equipment being ordered.
  • Managed the process of obtaining and verifying authorization for medical services, ensuring that patients receive necessary care while adhering to insurance requirements and regulations.
  • Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
  • Processed orders and returns efficiently, maintaining high levels of customer satisfaction.
  • Collaborated with team members to streamline communication and enhance service delivery.
  • Educated customers on product features and usage, promoting informed purchasing decisions.
  • Picked Durable Medical Equipment products using Binson's Database for order processing along with providing tracking information and managing any potential returns or exchanges.

Loan Processor

S&P Data
11.2018 - 04.2022
  • Processed loan applications by phone, ensuring accuracy and compliance with regulations.
  • Collaborated with underwriters to facilitate timely loan approvals.
  • Reviewed financial documentation for completeness and adherence to guidelines.
  • Communicated effectively with clients to gather necessary information and explain processes.
  • Informed applicants of Approvals/Denials one a determination was made.
  • Accurately entered and updated information into computer systems and databases
  • Organized and managed both digital and physical records, including files and documents.

Senior Beauty Advisor

Walgreens Boots Alliance
04.2012 - 02.2018
  • Guided clients in product selection to enhance skincare and makeup routines.
  • Trained junior beauty advisors on product knowledge and customer engagement techniques.
  • Developed customized beauty consultations based on individual client needs and preferences.
  • Collaborated with management to implement promotional strategies that increased sales effectiveness.
  • Processed customer transactions, including handling payments, issuing receipts, and providing change.
  • Processed various payment methods, including cash, credit cards, debit cards, and checks.
  • Overseeing the daily operations of my assigned department, ensuring smooth functioning and excellent customer service.
  • Managed inventory, ensuring shelves were stocked, and maintained a well-organized workspace.

Education

Licensed Phlebotomist - Medical Laboratory Science

Phlebotomy Express
Detroit, MI
07-2025

Medical Assistant

Kaplan Career Institute
Detroit, MI
09-2008

GED -

Detroit Job Corp Center
Detroit, MI
12-2005

Skills

  • HIPAA compliance
  • Claims processing
  • Medical terminology
  • Data entry proficiency
  • Venipuncture
  • Medical office
  • Phone Etiquette
  • Medical Records

Timeline

Medical Authorization Representative (Hybrid)

Binsons Hospital Supplies, Inc
04.2022 - Current

Loan Processor

S&P Data
11.2018 - 04.2022

Senior Beauty Advisor

Walgreens Boots Alliance
04.2012 - 02.2018

Licensed Phlebotomist - Medical Laboratory Science

Phlebotomy Express

Medical Assistant

Kaplan Career Institute

GED -

Detroit Job Corp Center

Similar Profiles

  • Jeffrey Parent

    Jeffrey ParentJeffrey Parent

    Material Handeler at Binsons Medical Supply: Distribution CenterMaterial Handeler at Binsons Medical Supply: Distribution Center

  • Zedan Jaber Al-Nabriss

    Zedan Jaber Al-NabrissZedan Jaber Al-Nabriss

    Purchasing Manager at Arabian Medical Hospital Supplies Company (AMHSCO)Purchasing Manager at Arabian Medical Hospital Supplies Company (AMHSCO)

  • Rebecca Milne

    Rebecca MilneRebecca Milne

    Receptionist at Welsh Health Supplies POW Hospital (Manpower Temp)Receptionist at Welsh Health Supplies POW Hospital (Manpower Temp)

  • Danon Wynne

    Danon WynneDanon Wynne

    Special Education Long Term Substitute Teacher at Gladwin Community SchoolsSpecial Education Long Term Substitute Teacher at Gladwin Community Schools

  • Stephanie Adams

    Stephanie AdamsStephanie Adams

    Registered Nurse at Michigan Department of CorrectionsRegistered Nurse at Michigan Department of Corrections

CREATE PROFILE