Summary
Overview
Work History
Education
Skills
Timeline
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NATAYE Abadiko

Seattle,WA

Summary

At Safeway, as a Sales Supervisor, I spearheaded a team to surpass sales goals through strategic leadership and expert negotiation, enhancing customer service and vendor relations. My approach combined mentoring for performance excellence and leveraging sales and software expertise, significantly boosting client acquisition and loyalty.

Overview

9
9
years of professional experience

Work History

Ride Driver

Ride
Ethiopia
08.2019 - 06.2024
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Obtained signatures from customers upon delivery of goods.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.

Sales Supervisor

Safeway
Ethiopia
03.2015 - 05.2018
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Constructed displays and signs to promote specified products and sales promotions.
  • Negotiated more favorable rates and delivery times with vendors.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Monitored daily sales performance and provided feedback to each team member.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Assisted sales team members in developing customer relationships, and building customer loyalty.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Conducted supplier risk evaluations and assisted with regulatory inspections.
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

High School Diploma -

Alpha University Collage

Skills

  • Sales team assistance
  • Sales team oversight
  • Report writing and budgeting
  • Goals and performance
  • Objection handling
  • Floor oversight
  • Merchandise placement and displays
  • Reviewing employees
  • Scheduling
  • Delivering reviews
  • Client acquisition
  • Prospecting management
  • Operations
  • Reporting data
  • Sales expertise
  • Meeting quotas
  • Systems and software expertise

Timeline

Ride Driver

Ride
08.2019 - 06.2024

Sales Supervisor

Safeway
03.2015 - 05.2018

High School Diploma -

Alpha University Collage

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NATAYE Abadiko