Natayjah Crockett
Dumfries,VA
Summary
Dedicated and hardworking professional with strong organizational skills and a solid work ethic. Known for providing excellent customer service, working well in team environments, and maintaining a positive and reliable attitude. Quick to learn, adaptable, and committed to completing tasks efficiently and accurately in fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Prince William Academy Privte School
Woodbridge, VA
06.2022 - Current
- Organized and maintained office records to streamline information retrieval and enhance team productivity.
- Implemented office supply inventory management, reducing costs while ensuring availability of essential materials.
- Developed efficient filing systems that improved document accessibility and compliance with company standards.
- Managed incoming correspondence and communications, ensuring timely responses to inquiries from clients and staff.
- Coordinated scheduling for meetings and appointments, facilitating effective communication across departments.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
- Ensured strict compliance with licensing and safety regulations by leading staff oversight, supervising students, and providing basic healthcare and first aid support.
Server
Buffalo Wild Wings
Woodbridge, VA
07.2019 - Current
- Responsible for taking orders and serving food and beverages to guests. Also responsible for guest satisfaction, checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
- Maintained a clean and organized dining area, enhancing guest comfort and overall dining experience.**
- Conducted regular checks on guest needs, proactively addressing concerns to foster a welcoming atmosphere.**
- **Facilitated payment processing for guests, ensuring accuracy and adherence to company cash handling policies.**
- Trained new servers on menu items and service protocols to uphold operational consistency and quality standards.**
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Receptionist
Little Helping Hands
Woodbridge, VA
01.2016 - Current
- Serves visitors by greeting, welcoming, and directing them
- Informs visitors by answering or referring inquiries Directs visitors by maintaining employee and department
- Operates telecommunication system by following manufacturer’s instructions for business phone and console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- By documenting and communicating actions, irregularities, and continuing needs.
Lead Teacher/ Coordinator
PRINCE WILLIAM ACADEMY
Woodbridge, VA
08.2020 - 06.2022
- Collaborated with administration to design and implement individualized educational plans aligned with student developmental needs.
- Conducted classroom observations to evaluate instructional practices and support continuous improvement among teaching staff.
- Provided constructive feedback to educators by identifying areas for growth and recommending evidence-based instructional strategies.
- Supported teachers in lesson planning and problem-solving to enhance classroom effectiveness and student engagement.
- Monitored and analyzed student academic progress to assess growth and inform instructional adjustments.
- Designed and implemented developmentally appropriate preschool curricula using diverse instructional methods, including storytelling, structured play, and multimedia resources.
- Fostered students’ social, emotional, and cognitive development by promoting positive behavior, building self-esteem, and encouraging social interaction.
Head Cashier and Sales Associate
Off Broadway Shoes
Woodbridge, VA
10.2016 - 06.2019
- Oversaw cash register operations, ensuring accurate transactions while adhering to company cash handling standards.
- Trained and mentored new cashiers in point-of-sale systems and customer service best practices.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Assistant Store Manager
Rainbow Shops
Woodbridge, VA
08.2016 - 02.2019
- Managed daily store operations to ensure seamless customer experiences and adherence to company policies.
- Trained and supervised sales associates, enhancing team performance through ongoing development and feedback.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Education
High School Diploma -
Gar-Field High School
Woodbridge, VA06.2019
Skills
- Customer service
- Data entry
- Computer skills
- Strategic planning
- Office administration
- Administrative support
Certification
- First Aid/CPR Certified
- MAT Certified – Medication Administration (State of Virginia)
Timeline
Administrative Assistant
Prince William Academy Privte School
06.2022 - Current
Lead Teacher/ Coordinator
PRINCE WILLIAM ACADEMY
08.2020 - 06.2022
Server
Buffalo Wild Wings
07.2019 - Current
Head Cashier and Sales Associate
Off Broadway Shoes
10.2016 - 06.2019
Assistant Store Manager
Rainbow Shops
08.2016 - 02.2019
Receptionist
Little Helping Hands
01.2016 - Current
High School Diploma -
Gar-Field High School