Natcin Sorensen
Sunset,Utah
Summary
Mechanical Engineering graduate with over five years of management experience, specializing in team leadership and oversight of complex projects to drive strategic objectives. Proven track record in developing and implementing efficient processes that maintain high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach and commitment to excellence, consistently fostering an environment that encourages innovation and teamwork. Passionate about leveraging engineering expertise to contribute to impactful solutions in a fast-paced industry.
Overview
8
8
years of professional experience
Work History
Barista
Grounds for Coffee
Sunset, UT
08.2023 - Current
- Collected and processed customer orders in a timely and efficient manner.
- Successfully worked alongside team members to efficiently complete orders.
- Accurately completed cash and card payments for transactions.
- Demonstrated exemplary customer service to new and existing customers.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Secretary
Weber State University
Layton, UT
08.2022 - 03.2024
- Participated in Davis Campus Council as the Diversity Director.
- Ensured a safe environment for NUAMES high school students.
- Attended Leadership workshops.
- Coordinated communication among departments to streamline administrative processes.
- Managed scheduling and logistics for university events, ensuring timely execution.
- Mentored junior administrative staff, fostering professional growth and skill development within the team.
Human Service Technician Supervisor
Davis Behavioral Health
Layton, UT
11.2018 - 02.2023
- Managed the front desk, including timely and appropriate responses to crisis calls and communication with the treatment team regarding clients.
- Accurately recorded client behavior during shift and reported to treatment team within established timeframes.
- Organized skills groups for clients to assist them in recovery (2 per shift).
- Reinforced rules and assisted clients in their recovery.
- Effectively supervised a team of Psych Techs (20) and PRN staff.
- Ensured staff coverage for the 24-hour program by developing a recurring schedule and managing time off and holiday leave.
- Actively participated in Psych Tech interviews with other program supervisors.
Education
Bachelor of Science - Mechanical Engineering
Weber State University
Ogden, UT04-2026
Bachelor of Science - Advanced Vehicle Systems
Weber State University
Ogden, UT04-2023
Skills
- Clifton Strengths Restorative Achiever Learner Includer Activator
- Certified in Microsoft office (Word, Excel and PowerPoint)
- Critical thinking for problem solving
- Team management and training
- Certified in Autodesk inventor (2016)
- Efficient in fast-paced environments
- Meticulous attention to detail
- Fluent in Spanish and English
- Strong interpersonal skills
- Technical writing
- Project management
- 2D and 3D modeling
- Troubleshooting
- Scheduling
- MathWorks MATLAB
Timeline
Barista
Grounds for Coffee
08.2023 - Current
Secretary
Weber State University
08.2022 - 03.2024
Human Service Technician Supervisor
Davis Behavioral Health
11.2018 - 02.2023
Bachelor of Science - Mechanical Engineering
Weber State University
Bachelor of Science - Advanced Vehicle Systems
Weber State University