Nathan Needham
PORTLAND
Summary
Dynamic General Sales Manager with a proven track record at Vancouver Toyota, driving revenue growth through strategic planning and team development. Expert in leadership and employee motivation, I enhanced customer satisfaction ratings and implemented effective pricing strategies, resulting in significant sales increases. Committed to fostering high-performing teams and optimizing sales processes.
Overview
32
32
years of professional experience
Work History
General Sales Manager
VANCOUVER TOYOTA
05.2003 - 03.2025
- Led sales team to achieve quarterly revenue targets through strategic planning and execution.
- Developed training programs to enhance staff performance and improve customer engagement techniques.
- Analyzed market trends and competitor activities to inform pricing strategies and promotional campaigns.
- Implemented customer relationship management systems to streamline communications and improve service delivery.
- Monitored inventory levels and collaborated with suppliers to optimize stock availability for sales efforts.
- Conducted performance evaluations, providing feedback to drive individual development and team effectiveness.
- Established sales goals, aligning team objectives with overall business strategy for sustained growth.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
Assistant Manager
COURTESY FORD
03.1998 - 04.1999
- Led team in achieving operational excellence through strategic planning and resource allocation.
Sales Associate
Broadway Toyota
04.1993 - 03.1998
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted thorough product demonstrations to highlight vehicle features and benefits.
- Collaborated with team members to enhance customer service experience and satisfaction.
- Maintained up-to-date knowledge of inventory and promotions to effectively inform customers.
Education
No Degree -
ROOSEVELT HIGHSCHOOL
Portland, ORSkills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
Timeline
General Sales Manager
VANCOUVER TOYOTA
05.2003 - 03.2025
Assistant Manager
COURTESY FORD
03.1998 - 04.1999
Sales Associate
Broadway Toyota
04.1993 - 03.1998
No Degree -
ROOSEVELT HIGHSCHOOL