Nathaila Rangel
Fort Madison,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
QuickVisit Urgent Care
Katie Renfroe
01.2023 - Current
- Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
- Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
- Answering phone calls and taking care of patients questions or concerns.
- Verify insurances and eligibility.
- Organizing all paperwork and keeping up to date with Clinic requirements.
Vision Care Clinic
Angie Fouts
04.2021 - 08.2023
- Receptionist: Answering phone calls, scheduling/cancelling appointments and verifying appointments. Checked patients insurances and eligibility. Took care of follow up phone calls and satisfaction.
- Maintaining detailed records and took care of up front payments.
- Was then a "floater" working as a receptionist when needed and as a "tech" when needed.
- As a tech: I cleaned exam rooms and set up tests for patients appointments. Would then take care of the patient in the exam room getting a detailed report of patients questions, concerns or problems.
Education
High School Diploma -
Denison High School
05.2021
Skills
- Critical Thinking
- Compassionate Care
- Active Listening
- Problem-solving abilities
- Customer Service
Languages
Spanish
Limited Working
Timeline
QuickVisit Urgent Care
Katie Renfroe
01.2023 - Current
Vision Care Clinic
Angie Fouts
04.2021 - 08.2023
High School Diploma -
Denison High School
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