Nathailia Xian Figueroa
Arlington,Texas
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven adaptability to new environments and challenges, fostering strong relationships with clients and team members. Committed to team success and organizational goals through proactive problem-solving and continuous learning. Known for leveraging analytical thinking and creativity to deliver high-impact solutions in fast-paced settings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Marias Mexican Kitchen
Irving, Texas
07.2026 - Current
- Deliver excellent customer service in fast-paced dining environment.
- Assist guests with menu selections and dietary restrictions.
- Process food and drink orders accurately, ensuring prompt service.
- Manage cash register transactions and handle payments efficiently.
- Resolve guest complaints swiftly to foster loyalty and satisfaction.
- Address customer inquiries and resolve issues professionally.
- Perform opening and closing duties, including setup of dining area and restocking supplies.
- Communicate effectively with kitchen staff regarding allergies and special requests.
Crew Member
Chipotle
09.2021 - 06.2026
- Welcome and interact with guest
- Upscale food items and educate guests on menu options
- Anticipated and addressed guest needs to enhance dining experience
- Maintained cleanliness of service line, equipment, restrooms, and dining area to ensure a welcoming environment
- Operate cash POS system. Handle cash transactions and make sure to give back accurate change
- Check critical inventory and complete shift changes
- Assist the other staff with various tasks if needed
- Trained new hires on food handling, POS operation, cash transaction procedures, and restaurant standards to ensure consistent service quality
Sales associate
Cutco cutlery and vendor marketing
Merced, USA
06.2023 - 10.2023
- Presenting cutco products to consumers
- Processed customer orders accurately
- Sourced potential customers through personal referrals, expanding client base.
- Presented sellers' products to customers, improving product awareness and engagement.
- Reviewed personal performance with local office manager during weekly meetings to identify areas for improvement.
- Attending advanced training and workshops and conferences on personal sales techniques,consumer behavior,time management,and establishing effective communication
Server
Denny's restaurant
05.2021 - 11.2021
- Greeting guest and taking food and drink orders
- Maintained attentiveness to guest needs in dining room to enhance overall dining experience
- Delivering food from the kitchen to the guest
- Ensured accurate food orders from kitchen staff in compliance with health code standards for food handling
- Performing shift duties like delivering racks of cups to the service station,rolling silverware pre bussing tables sanitizing tables and removing debris, and collecting payments,using scanning devices,and counting money in the cash drawer
Education
High School Diploma -
Golden Valley High school
06-2021
Skills
- Organizational skills
- Schedule management
- Budgeting
- Problem solving
- Leadership
- Critical thinking
- Communication skills
- Flexibility
- Teamwork
- Attention to detail
- Project management
- Creativity
- Customer service
- Sales expertise
- Point of sale operations
- Effective communication
- Time management
- Conflict resolution
- Customer engagement
- Multitasking
- Decision making
- Cultural awareness
Certification
- CPR/AED/FIRST-AID
- FOOD HANDLER CERTIFICATION
- Texas Alcohol and Beverage Certification
Languages
English
Timeline
Server
Marias Mexican Kitchen
07.2026 - Current
Sales associate
Cutco cutlery and vendor marketing
06.2023 - 10.2023
Crew Member
Chipotle
09.2021 - 06.2026
Server
Denny's restaurant
05.2021 - 11.2021
High School Diploma -
Golden Valley High school