Nathaleah Chau

Started in October 2022 as a server/ bartender and was promoted to bar manager in October 2023, stepped down in April 2025 to pursue Real Estate.

Enhanced member experience through teamwork and a friendly environment.

I was in charge of ordering and inventorying products.

Resolving conflict between staff and members.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.