Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Nathali Santana

Houston,TX

Summary

Proven customer service excellence and cash handling expertise at Jeds Hardware and Mi Tienda. Efficiently balanced multiple tasks, enhancing customer satisfaction and sales. Mentored staff, improving performance by instilling best practices in customer service and cleanliness. Demonstrates strong time management skills and reliability, ensuring operational success.


Overview

3
3
years of professional experience

Work History

Cashier

Jeds Hardware
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, and locate items.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Bakery Clerk

Mi Tienda
06.2022 - 02.2023
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Education

High School Diploma -

MacArthur High School
Houston, TX
05-2022

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Cash handling expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Jeds Hardware
07.2023 - Current

Bakery Clerk

Mi Tienda
06.2022 - 02.2023

High School Diploma -

MacArthur High School

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Nathali Santana