Nathalia Acevedo
Milwaukee
Summary
Hi, I am Nathalia and I am highly motivated and a performance-oriented Sales Representative with extensive experience at US Cellular. I am known for consistently surpassing sales targets and driving revenue growth. I have demonstrated expertise in leveraging comprehensive product knowledge to tailor solutions that meet customer needs, resulting in long-term client loyalty and satisfaction. I have also proven the ability to thrive in a fast-paced, competitive environment, while also playing a key role in onboarding and training new team members, ensuring their smooth integration and rapid productivity. I excel in strong communication skills, with a focus on building and maintaining positive customer relationships that contribute to sustained business success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
UsCellular
Brookfield
10.2023 - Current
- Provide outstanding customer service experiences by embracing company values, supplying product and service offerings, and contribute knowledge to provide the highest level of customers satisfaction.
- Adapted to and remained flexible in changing, fast-paced work environment.
- Arranged and display merchandise to promote sales.
- Generated leads and maintained lists of prospective customers.
- Attended scheduled training sessions with the company.
- Achieved/ stayed consistent on my monthly quota.
- Provided coaching, sales, product, and customer training to ensure the highest level of customer service to new hires.
- Partner with store leadership to ensure that all merchandising and operational directives are completed timely and accurately.
- Generated new leads through cold-calling, networking, and referrals.
- Prospected potential new customers by going door-to-door to local business to help expand business opportunities.
Office Manager Assistant
A Fresh Look Home Improvement
West Allis
05.2023 - 08.2023
- I use Commence, for the CRM to file the clients information and to schedule the work.
- I use Microsoft Office and Google Spreadsheet.
- I manage the Social Media for the Company.
- Schedule estimates and the work orders for the contractors.
- Manage a daily calendar of appointments for the Office.
- Answer incoming calls in a professional manner and directed them appropriately.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Ensured that all paperwork was properly filled out prior to giving the information to the contractors.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Maintained confidentiality of all privileged information obtained during course of employment.
- Provided administrative support to the Office Manager including filing, photocopying, faxing, scanning and data entry tasks.
- Monitored progress of ongoing projects managed by the Office Manager.
- Greeted visitors and provided assistance as needed.
Machine Operator/Assembler
Pregis
Germantown
10.2020 - 04.2023
- Build Electrical Sub Assemblies for Automated Bagging Machines.
- Followed Step by Step Instructions (Method Sheets) to Complete Assemblies in a Timely Fashion.
- Trained new hires on the process of building and wiring the machines.
- Bag Tester for the machine, to make sure they were made properly.
- Took notes for what needed to be fixed.
- Helped programed the machines that needed to be shipped.
- Helped in the office to file and make copies of the work orders.
- Helped in the Parts Department with receiving inventory and putting it away in a timely manner.
- Used tools like Wire Strippers, Crimpers, Ferrule Crimpers, Screwdrivers, Allen Wrenches, Ratcheting Sets, etc.
- Built the Electrical Printers, Control Box, Carriage, Seal Flatteners, etc.
Sub Artist/Manager
Subway
Wauwatosa
10.2017 - 03.2020
- Handle Customer Purchases and Provide Accurate Change.
- Customer Service Experience.
- Stock and Take Inventory of the Store Merchandise.
- Re-Organize the freezer, cooler, the cabinets for enhanced customer experience.
- Complete all General Maintenance (Clean equipment, dishes, made sure the walls, fridge, and that the front and back of the store was clean).
- Open/ Close the store (Making sure we have the right amount of money to start and end the day with).
- Made and Posts the Staff Work Schedules.
- Prepare the Food Neatly, According to Formula in a Timely Manner.
Ticketing Staff Member
Wisconsin State Fair
West Allis
07.2017 - 08.2017
- Greeted Guests to start their experience off positively.
- Scanned Tickets to make sure they weren't fraudulent.
- Stamped hands to allow the Guests back in without having a problem.
- Showed Guests where to find the bathrooms, concession stands and main attractions.
- Answered any of the Guest questions.
Education
HIGH SCHOOL DIPLOMA -
West Allis Central High School
West Allis 09.2015 - 06/2019
Skills
- Customer Service
- Team Building
- Sales Expertise
- Product and Service Knowledge
- Attention to detail
- Problem solver
Certification
Licensed Real Estate Agent
Accomplishments
Honor Roll (All 4 years of High School)
References
- Melanie Skelly, USCellular, 414- 745-0697
- Jorge Roman, Fresh Look Home Improvement, 414-326-8315
- Markus, Pregis, 414-499-7669
- Brooke Slinker, Pregis, 414-426-7899
Timeline
Sales Representative
UsCellular
10.2023 - Current
Office Manager Assistant
A Fresh Look Home Improvement
05.2023 - 08.2023
Machine Operator/Assembler
Pregis
10.2020 - 04.2023
Sub Artist/Manager
Subway
10.2017 - 03.2020
Ticketing Staff Member
Wisconsin State Fair
07.2017 - 08.2017
HIGH SCHOOL DIPLOMA -
West Allis Central High School
09.2015 - 06/2019