Nathalia Lopez-Morales
Falls Church,United States
Summary
Dependable crew member with experience in critical thinking, problem solving, and organizational skills. Experienced in customer service and loyalty. Reliable in completing tasks exceptionally and in a timely manner. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member/Cashier
Chipotle Mexican Grill
Falls Church, Virginia
10.2022 - Current
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Educated customers on menu items, product ingredients and nutritional values.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups, and bags.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted management team with inventory counts of food products and beverage supplies.
General Volunteer
Cultural Music Festival 2023
Falls Church, Virginia
06.2023 - 08.2023
- Assisted in the organization and set-up of events, such as dances, musical performances, etc.
- Assisted in managing parking spaces and guided vehicles into parking lot.
- Set up chairs, tables, and tents for seating and activities.
- Helped with prep, set up, and breakdown before and after the festival was over.
- Assisted performers to ensure that they have everything they needed.
- Promoted the festival by handing out flyers, putting up community boards, and vocal promoting.
General Volunteer
Kingsley Commons Townhomes
Falls Church, Virginia
06.2019 - 08.2023
- Assisted in the organization and set-up of events, such as fundraisers and community outreach programs.
- Organized food distributions, assisted in handing out boxes, and maintained a list of food distribution.
- In charge of Hi-Strike game for a community fair fundraiser. Made sure the machine was in working order, answered any questions guests had, and promoted the game.
- Assisted in community English classes by helping create a lesson plan, serving coffee and snacks, and assisting in teaching when needed.
- Helped in the opening of a community garden.
Counselor-in-Training
Arlington Boulevard Community Development Club
Falls Church, Virginia
07.2019 - 08.2019
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
- Ensured that all rules were followed at the camp grounds.
- Helped plan special events such as field trips, picnics, and BBQs.
- Organized games and sports activities to keep campers entertained.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Assisted with meal preparation and served meals in an organized manner.
- Provided first aid when needed in accordance with established procedures.
- Resolved conflicts between campers using effective communication strategies.
- Communicated with other counselors to coordinate group activities.
- Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
Education
Master of Science - Forensic Sciences
George Mason University
Fairfax, VA05-2029
High School Diploma -
Falls Church High School
Falls Church, VA06-2024
Skills
- Food Running
- Health Code Compliance
- Customer Service
- Menu Memorization
- Customer Engagement
- Safe Food Handling
- Inventory Restocking
- Cash Handling
- Problem-Solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR
- First Aid
Affiliations
- Color Guard
- Volunteer Work
Timeline
General Volunteer
Cultural Music Festival 2023
06.2023 - 08.2023
Crew Member/Cashier
Chipotle Mexican Grill
10.2022 - Current
Counselor-in-Training
Arlington Boulevard Community Development Club
07.2019 - 08.2019
General Volunteer
Kingsley Commons Townhomes
06.2019 - 08.2023
Master of Science - Forensic Sciences
George Mason University
High School Diploma -
Falls Church High School
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