Nathalia Rodriguez
El Paso
Summary
Professional receptionist skilled in handling both front and back desk operations. Demonstrates strong organizational skills, excellent communication, and keen ability to manage multiple tasks seamlessly. Known for fostering team collaboration and consistently delivering results in fast-paced environments. Adaptable and reliable, with focus on customer service, appointment scheduling, and administrative support.
Overview
6
6
years of professional experience
Work History
Front and Back Desk Receptionist
Low Cost Pet Vet
10.2019 - 07.2022
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Served as an integral part of the office support system, consistently delivering high-quality results under pressure.
- Promoted a positive work environment by providing courteous assistance to colleagues and clients alike.
- Collaborated with team members on special projects, resulting in improved productivity and project completion within deadlines.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Library Assistant
William M. Logan Library
01.2016 - 05.2019
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Maintained secure environment by monitoring visitors at front desk.
- Collected and processed fines on overdue library materials.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
Education
Bachelor of Arts - Health Science
Schreiner University
Kerrville, TX05-2019
Skills
- Fluent in English and Spanish
- Maintaining records
- Billing and invoicing
- Appointment scheduling
- Document preparation
- Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front and Back Desk Receptionist
Low Cost Pet Vet
10.2019 - 07.2022
Library Assistant
William M. Logan Library
01.2016 - 05.2019
Bachelor of Arts - Health Science
Schreiner University
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