Nathalia Erika Popera
Summary
Customer-focused and safety-driven professional with 3–4 years of experience in, customer service, hospitality and high-volume operational environments. Trilingual communicator with strong cultural awareness, physical endurance, and adaptability. Proven ability to remain calm, professional, and efficient in fast-paced, safety-sensitive settings. Fully qualified and available for international travel.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
United States
- Operate in a high-volume, safety-critical environment, consistently meeting performance and accuracy standards
- Follow strict safety procedures and operational guidelines to ensure workplace compliance
- Demonstrate physical stamina, standing for extended periods and lifting as required
- Collaborate with diverse teams to maintain workflow efficiency and meet daily goals
- Maintain focus and professionalism in time-sensitive, high-pressure situations Customer Service & Hospitality
Server
Crazy Pita
Las Vegas, NV
10.2021 - 08.2025
- Provided excellent customer service by promptly taking orders and addressing inquiries.
- Assisted in training new staff on restaurant operations and menu items.
- Managed point-of-sale system efficiently to process transactions accurately.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
PCA
Productive Home Care
Las Vegas, NV
08.2025 - Current
- Assisted clients with daily living activities to enhance comfort and independence.
- Provided personal care, including bathing, grooming, and meal preparation for clients.
- Documented client progress and reported changes in health status to healthcare team.
- Collaborated with interdisciplinary teams to develop personalized care plans for clients.
Education
High School Diploma -
Reno Connections Academy
Reno, NV05-2023
Skills
- Passenger Safety & Service
- Conflict Resolution & De-escalation
- Cultural Competency & Inclusivity
- Team Collaboration
- Emergency Preparedness
- Fast-Paced Operations
- Physical Endurance & Stamina
- Clear Communication (Trilingual)
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Certification
- CPR Certified
- Food Handler Safety Certifications - active
- Cultural Competency Training Completed
- TB Test Completed
- Required Blood Work Completed
- No medical restrictions
Languages
Tagalog
Native or Bilingual
English
Full Professional
Cebuano
Native or Bilingual
Timeline
PCA
Productive Home Care
08.2025 - Current
Server
Crazy Pita
10.2021 - 08.2025
Fulfillment Associate
Amazon
High School Diploma -
Reno Connections Academy
ADDITIONAL QUALIFICATIONS
- Valid Passport and Dual Citizenship
- Fully available for international travel and relocation
- Trilingual
- Physically fit with excellent vision and hearing
- Capable of lifting, pushing, and prolonged standing (active gym routine)
- Strong work ethic developed through a disciplined, active lifestyle
- AVAILABILITY Open to domestic and international flight assignments, flexible scheduling, weekends, holidays, and extended duty periods.