Nathalie Bernard
Jacksonville,FL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Ascension St. Vincent as a Patient Dining Associate. Proven ability to enhance guest engagement while maintaining strict adherence to quality standards. Adept at collaborating with teams to improve operational efficiency and ensure patient satisfaction. Efficient Dining Associate known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, food safety protocols, and table setup. Excel in communication, teamwork, and adaptability, ensuring smooth dining experiences for all guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
patient dining associate
Ascension St. Vincent
st john , FL
05.2025 - Current
- Adhered strictly to infection control protocols when preparing meals for immunocompromised patients.
- Prepared nourishing snacks for patients when needed.
- Helped maintain cleanliness of kitchen facilities, equipment, and supplies.
- Assisted in conducting research projects related to dietetics or nutrition care services.
- Maintained accurate records of patient's dietary information, including weight changes and food preferences.
Server
Soul Food Bistro
Jacksonville, Florida
10.2023 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Quality Control Analyst
Amazon
06.2023 - 07.2024
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved overall production efficiency by identifying and resolving quality control issues.
Education
Bachelor of Science - Nursing
Florida State College
Jacksonville, FL05-2027
Skills
- Strong work ethic
- Team collaboration
- Order taking accuracy
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Languages
3
Certification
- CNA
- BLS
- CPR
Timeline
patient dining associate
Ascension St. Vincent
05.2025 - Current
Server
Soul Food Bistro
10.2023 - 04.2025
Quality Control Analyst
Amazon
06.2023 - 07.2024
Bachelor of Science - Nursing
Florida State College
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