Nathalie Castro
Granada Hills,CA
Summary
Highly adaptable professional excelling in fast-paced environments, consistently staying on top of demands. Demonstrates a meticulous approach to maintaining organized, clean, and safe work areas with unwavering attention to important details.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Castello & Rossi
01.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Shipped and received jewelry from various auction houses.
- Created invoices for pieces that got sold online or private.
- Reach out to auction houses regarding condition reports.
- Received and made payments.
- Drive to GIA to get pieces certified.
- Organized and uploaded images for social platforms.
- Display jewelry pieces for private viewings.
- Private events?
Customer Service Associate
Digital Room Inc.
01.2022 - 01.2023
- Answered customer questions about policies and procedures with friendly and knowledgeable approach
- Investigated and resolved customer concerns related to order inquiries and delivery tracking
- Quality control on jobs to make sure they were good to release
- Placed personal orders for managers in every facility
- Trained new employees
- Inventory Check
- Book Travel business trips for managers.
Owner
Jungle Blooms
01.2021 - 03.2022
- Designed personal cards
- Built great connections with vendors, resulting in growing and generating my business
- Handled social media account content to get more growth
- Handled high amount of orders on a daily basis
- Devised social media plans to drive digital marketing
- Boosted sales through successful advertising campaigns.
Personal Assistant
Confidential Client
03.2018 - 12.2021
- Conducted scheduling for conferences, meetings, lunches and other events
- Managed email, mail and text message communications for personal and business use
- Handled confidential calendar and recordkeeping information with skill and discretion
- Booked trips for the family
- Coordinated birthday parties and event celebrations
- Accommodated errands for the family
- Work with house staff to make sure everything was organized
- If needed transported children to and from school and/or other activities
Customer Service Specialist
Natural Succulent
01.2019 - 01.2021
- Purchased and maintained daily orders and shipments
- Directed daily tasks to employees
- Sectionalized orders from various platforms
- Answering Calls, Return Claims ETC
- Graphic Designer - Custom cards, Label designs, Media marketing designs
- Assistant Manager - Oversee Daily activities, Receive and Account Inventory.
Graphic Designer
V.I.P.
01.2014 - 01.2019
- Graphic designing for custom orders
- Business Cards, Banners, Postcards, Logos, ETC
- Mass produced document paper for city hall
- Worked with large name companies
- Faxing, Sending Invoices, Copies.
Assistant Manager
Vic's Catering
01.2013 - 01.2015
- Decorating venues for events
- Weddings, Bar Mitzvah, Holidays, ETC
- Greeted, seated and served guests
- Train new waiters and ensure understanding of catering practices.
Education
College of the Canyons -
01.2016
Kennedy High School -
01.2013
Skills
- Customer Service
- Multitasking
- Appointment Scheduling
- Organization and Prioritization
- Handling Pressure
- Creative Thinking
- Attention to Details
- Strong Communication
- Computer Knowledge
- Executive Support
- Meticulous attention to detail
References
- Gabriel Zavala, 818.422.7196
- Maria Martinez, 818.220.4954
- Anellie Manolas, 646.775.5882
Timeline
Executive Assistant
Castello & Rossi
01.2023 - Current
Customer Service Associate
Digital Room Inc.
01.2022 - 01.2023
Owner
Jungle Blooms
01.2021 - 03.2022
Customer Service Specialist
Natural Succulent
01.2019 - 01.2021
Personal Assistant
Confidential Client
03.2018 - 12.2021
Graphic Designer
V.I.P.
01.2014 - 01.2019
Assistant Manager
Vic's Catering
01.2013 - 01.2015
College of the Canyons -
Kennedy High School -
Similar Profiles
Oscar CervantesOscar Cervantes
Assistant Manager / Notary Public at The UPS Store / Rossi & Rossi Inc.Assistant Manager / Notary Public at The UPS Store / Rossi & Rossi Inc.
Dario MaritiDario Mariti
U18 Assistant Head Coach at Castello Soccer ClubU18 Assistant Head Coach at Castello Soccer Club
Jago Dale-JonesJago Dale-Jones
Assistant to Owner at Castello di PotentinoAssistant to Owner at Castello di Potentino