Nathalie Castro
Sorrento,FL
Summary
Dynamic Plant Merchandiser at Floralogix with a proven track record in visual display design and relationship building. Enhanced sales performance through strategic merchandising and effective inventory control. Bilingual and reliable, I excel in teamwork and problem-solving, consistently delivering exceptional customer experiences and optimizing product presentation.
Overview
8
8
years of professional experience
Work History
Plant Merchandiser
Floralogix
Orlando, FL
03.2025 - 01.2026
- Developed and implemented visual merchandising strategies to enhance product presentation.
- Collaborated with cross-functional teams to optimize inventory management processes.
- Established positive relationships with vendors, facilitating efficient communication regarding product shipments and deliveries.
- Maximized shelf space utilization with strategic placement of plants based on visual appeal and store layout.
- Streamlined inventory management through diligent tracking and restocking of plants as needed.
- Collaborated with store management to optimize merchandising strategies for maximum impact.
- Coordinated seasonal promotions, creating eye-catching displays that attracted customer attention and drove sales growth.
- Increased sales performance by providing attractive and visually appealing merchandise displays.
- Unloading and displaying upwards to 6-12 racks of merchandise
Front of House Employee
Sizzling Greens
Winter Garden, FL
03.2024 - 04.2025
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer complaints effectively, improving satisfaction rates.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups and sandwiches for customers.
Front of House Employee
Outback Steakhouse
St. Cloud, FL
11.2022 - 03.2024
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Greeted and seated customers, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Reset tables between guests by restocking low items and wiping down surfaces.
Landscaping Worker
J&A Landscaping
Kissimmee, FL
06.2020 - 01.2022
- Operated landscaping equipment for efficient lawn maintenance and garden design.
- Maintained tools and equipment to ensure optimal performance and safety compliance.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed seasonal clean-up tasks to maintain organized outdoor spaces
Sandwich Artist
Subway
Dundee, FL
02.2018 - 05.2018
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by restocking supplies and monitoring expiration
- Followed health and safety guidelines during food preparation and handling procedures.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Education
GED - GED
GCTR Center
Winter Haven, FL01.2018
Skills
Horticulture expertise
Plant identification
Pest control
Visual display design
Bilingual
POS systems
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Excellent communication
Inventory control
Adaptability and flexibility
Effective communication
Languages
English and Spanish
Native or Bilingual
Timeline
Plant Merchandiser
Floralogix
03.2025 - 01.2026
Front of House Employee
Sizzling Greens
03.2024 - 04.2025
Front of House Employee
Outback Steakhouse
11.2022 - 03.2024
Landscaping Worker
J&A Landscaping
06.2020 - 01.2022
Sandwich Artist
Subway
02.2018 - 05.2018
GED - GED
GCTR Center