Summary
Overview
Work History
Education
Skills
Timeline
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Nathalie Gonzales

Whittier,CA

Summary

Hardworking Customer Service Representative with 3 years of experience working with the public. Trained in project and time management with extensive knowledge of customer retention and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Education

The Aquarium Of The Pacific
Long Beach, CA
03.2018 - 07.2019
  • Very well at communicating and collaborating with others.
  • Educated customers on promotions to enhance sales.
  • Increased customer satisfaction by resolving issues and answers questions.

Assistant Volunteer

The Boys & Girls Club Of Whittier
Whittier, CA
04.2017 - 06.2018
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported customer needs by fielding diverse questions.

Education

High School Diploma -

La Serna High School
Whittier, CA
06.2019

Bachelor of Science - Animal Science

California State University - Chico
Chico, CA
05.2023

Skills

  • Bilingual (English and Spanish)
  • Money handling
  • Problem solving
  • Hard-working
  • Patient
  • Quick learner
  • Active listening
  • Reliable
  • Punctual
  • Organized

Timeline

Education

The Aquarium Of The Pacific
03.2018 - 07.2019

Assistant Volunteer

The Boys & Girls Club Of Whittier
04.2017 - 06.2018

High School Diploma -

La Serna High School

Bachelor of Science - Animal Science

California State University - Chico
Nathalie Gonzales