Dynamic Occupancy Specialist with a proven track record in driving high occupancy rates and ensuring regulatory compliance across multiple housing programs. Successfully managed income certifications for hundreds of units, while implementing strategic marketing initiatives that elevate tenant engagement and operational performance.
Overview
6
6
years of professional experience
Work History
Leasing Agent
POAH Communities- Fairweather Apartments
Salem, Massachusetts
09.2025 - Current
Managed lease agreements and ensured compliance with housing regulations.
Assisted prospective tenants with leasing applications and property tours.
Greeted prospective tenants, answered questions, and provided tours of the property.
Implemented marketing strategies to attract potential tenants to available units.
Processed applications by conducting background checks and verifying references.
Inspected vacant units and ensured they were ready for showings.
Coordinated maintenance requests and ensured timely follow-up with residents.
Developed strong relationships with residents to foster community engagement.
Occupancy Specialist
Beacon Communities LLC
Boston, Massachusetts
05.2024 - 08.2025
Processed income certifications and recertifications for 592 units, ensuring compliance with regulatory requirements.
Ensured adherence to HUD and LIHTC programs by applying relevant policies and regulations.
Updated compliance reports weekly and monthly, facilitating adherence to regulatory standards.
Prepared files for inspections and audits, including MOR, Spectrum, and REAC reviews, facilitating successful compliance outcomes.
Recommended policy clarifications and updates to the director of property management, improving operational efficiency and compliance.
Leasing Agent
Richman Property Services
New York, NY
08.2022 - 07.2023
Managed the leasing process for a luxury multi-family apartment community.
Secured appointments, showcased property, and leased 293 affordable units while ensuring compliance with all applicable regulations.
Supported Property Manager, Leasing Manager, and District Manager in developing and executing effective marketing plans.
Inspected vacant units and ensured they were ready for showings.
Maintained accurate records of tenant leases, payments, and occupancy status to facilitate efficient property management.
Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Assist. Property Manager
Riseboro Community Partnership
Brooklyn, NY
11.2020 - 08.2022
Monitored property violations across 30+ buildings (DOB, FDNY, HPD, and others) to maintain regulatory compliance
Oversaw annual recertification for rent stabilization, LIHTC, HOME, and section 8 properties, ensuring accurate data entry and compliance
Reviewed and organized all records, reports, and files for tenants and buildings to ensure compliance and accessibility
Managed payroll and vendor invoices to maintain financial accuracy.