Nathalie Paredes
Lewisville,TX
Summary
Dynamic and results-oriented professional with extensive experience in program and product management roles. Adept at developing and implementing strategies to achieve project objectives, while ensuring alignment with organizational goals. Skilled in leading cross-functional teams to deliver major products and services, leveraging advanced data analysis and technical proficiency to drive informed decision-making. Proven ability to foster a culture of continuous improvement and innovation, while maintaining a focus on customer satisfaction and stakeholder relationships. Strong communicator with a passion for staying updated on industry best practices and advancements to drive excellence in engineering services and product management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Manager
Equiniti
Remote from Dallas
05.2022 - Current
- Assisted senior project managers in planning and executing project tasks
- Coordinated with cross-functional teams to ensure project objectives were met on time and within budget
- Prepared project status reports and presented updates to stakeholders
- Conducted risk assessments and implemented mitigation strategies
- Contributed to project documentation and maintained project files
- Facilitated meetings and collaborated with team members to resolve issues.
- Developed and implemented program management strategies to achieve project objectives, overseeing scope, schedule, budget, and quality.
- Coordinated a team of Project Managers and engineers, providing direction, guidance, and support to ensure successful project execution.
- Established and maintained project documentation, including project plans, risk assessments, and progress reports.
- Collaborated with stakeholders to define project requirements and goals, ensuring alignment with organizational objectives.
- Monitored project performance and took corrective actions as necessary to keep projects on track and within budget.
- Identified and managed risks, issues, and dependencies across multiple projects, providing timely solutions.
- Fostered a culture of continuous improvement by optimizing project management processes and procedures.
- Managed customer and stakeholder relationships, ensuring effective communication and customer satisfaction.
- Stayed updated on industry best practices and advancements in engineering services to drive innovation and excellence.
Program Manager
Genpact
Richardson, TX
06.2018 - 04.2022
- Supported project managers in planning and scheduling project activities
- Communicated project requirements to team members and tracked progress
- Prepared project documentation including project plans, schedules, and reports
- Liaised with clients to gather requirements and provide project updates
- Monitored project budgets and assisted in resource allocation
- Assisted in identifying and resolving project issues to ensure successful project delivery.
- Defined product management strategies and led cross-functional teams in delivering major new products or services.
- Managed technical products or online services, ensuring alignment with business objectives and customer needs.
- Manipulated and analyzed data using advanced Excel skills (Pivot Tables, Vlookup) to derive insights and inform decision-making.
- Utilized SQL and VBA at an advanced level to extract and analyze data, automate processes, and improve efficiency.
- Built and analyzed cost/benefit scenarios and business cases, communicating results effectively throughout the organization.
- Collaborated with internal teams and stakeholders to prioritize product features and enhancements based on market trends and customer feedback.
- Led product development lifecycle from ideation to launch, ensuring products met quality standards and delivered value to customers.
- Conducted market research and competitor analysis to identify opportunities for product differentiation and innovation.
Program Manager
Securus
Carrollton, TX
09.2016 - 05.2018
- Define project scopes, developed schedules, managed budgets, and ensured milestones were met
- Maintained meticulous project documentation, produced agendas, documented meeting minutes, and prepared weekly status reports
- Coordinated resources, conducted risk assessments, and implemented effective solutions to unforeseen challenges.
- Developed and implemented program management strategies with a focus on product development and delivery.
- Managed technical products or online services, ensuring successful execution of projects within scope, schedule, budget, and quality parameters.
- Led cross-functional teams in product, program, or project management, providing direction and support to achieve business objectives.
- Analyzed data and conducted market research to inform product strategy and prioritize features based on customer needs and market trends.
- Leveraged advanced Excel skills (Pivot Tables, Vlookup) and SQL/VBA knowledge to manipulate data and derive insights for decision-making.
- Built and analyzed cost/benefit scenarios and business cases, communicating results effectively to stakeholders.
Education
Bachelor of Project Management in Information Technology -
Southern New Hampshire University
06.2025
Skills
- Project Management Fundamentals
- Risk Management
- Cost Management
- Quality Management
- Communication Skills
- Proficient in project management methodologies such as Agile and Waterfall
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to prioritize tasks and manage time effectively
- Proficiency in project management software such as Microsoft Project and Trello
- Understanding of budgeting and resource allocation
- Detail-oriented with a focus on quality deliverables
- Team player with leadership potential
Certification
AWS Certified Developer
Timeline
Program Manager
Equiniti
05.2022 - Current
Program Manager
Genpact
06.2018 - 04.2022
Program Manager
Securus
09.2016 - 05.2018
Bachelor of Project Management in Information Technology -
Southern New Hampshire University
Similar Profiles
ASHLEY SIMEONASHLEY SIMEON
Proxy Call Center Agent at EquinitiProxy Call Center Agent at Equiniti
Jack HaleyJack Haley
Client Service Manager at EquinitiClient Service Manager at Equiniti
Shyann ZenskiShyann Zenski
Transfer agent at EquinitiTransfer agent at Equiniti