Nathalie Pierre

Followed principles of asepsis and infection control to meet patient safety guidelines.

Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Organized charts, documents and supplies to maintain team productivity.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Documented notes during patient visits.

Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Answering inbound call's and providing timely assistance to customer.

Responding to customer inquiries via email, chat, and social media platforms.

Providing products and services information to customers.

Maintaining accurate records of customer interactions and transactions.

Collaborating with other hospitals/departments to resolve customer issues and improve overall customer experience.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Taught patients about medications, procedures, and care plan instructions.
• Completed EKGs and other tests based on patient presentation in office.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.