Nathalie Rivas
Copiague,NY
Summary
Organized office coordinator with noted experience in administrative management of high patient volume offices. Skilled in prioritizing tasks and multitasking effectively to achieve goals for the clinical team. Expertise in working with variety of teams to problem solve and build solutions for challenging workflows.
Overview
5
5
years of professional experience
Work History
Office Coordinator
Memorial Sloan Kettering Cancer Center
09.2020 - Current
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Trained new employees on administInteracted with patients by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff including doctor, nurse, nurse practitioner and care coordinator.
- rative procedures, company policies and performance standards.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Weekly meetings with clinical team to go over pending tasks for patients been seen in the upcoming week.
Undergraduate Physics Teaching Assistant
Stony Brook University
09.2019 - 12.2019
- Worked with team of teaching assistants to help students with homework assignments and overview of lectures notes.
- Mentored students through weekly office hours and one-on-one communication.
- Taught small groups of students focused on specific parts of coursework.
Summer Intern
MetroPlus Health Plan
07.2019 - 08.2019
- Worked with project managers in priority projects such as online enrollment, software installation, and vendor requirements.
- Worked in Microsoft Excel to complete field mapping for software, Cactus and compared notes with team of project managers in weekly meetings.
- Attended staff meetings where we would discuss new updates, pending tasks, and how to efficiently meet monthly deadlines from different department heads.
Undergraduate Organic Chemistry Teaching Assistant
Stony Brook University
01.2019 - 05.2019
- Attended weekly meetings led by graduate teaching assistants where we would review material that would be taught in upcoming lecture week for undergraduate students.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Taught small groups of students in weekly workshops.
- Mentored students through office hours and one-on-one communication.
- Oversaw classes of up to 250 students and answered questions throughout the duration of the lecture.
Summer Intern
Department Of Health And Mental Hygiene
07.2018 - 08.2018
- Filed paperwork necessary for upcoming court dates and entered information into database for patients in mental health sector.
- Attended weekly lectures that dealt with issues in communities among the five boughs of New York City and outlined the progress of the projects that focused on implementing solutions for key issues.
- Assisted the personal coordinator in the conduction of interviews for new employees in the administration department.
Education
Bachelor of Arts - Biology, Minor in Sociology
Stony Brook University
Stony Brook, NY05.2020
Skills
- Team Oriented
- Time Management
- Office Management
- Office Workflow Support
- Task Prioritization
- Administration and Operations
- Communication
- Microsoft Excel
Languages
Spanish
Professional Working
Timeline
Office Coordinator
Memorial Sloan Kettering Cancer Center
09.2020 - Current
Undergraduate Physics Teaching Assistant
Stony Brook University
09.2019 - 12.2019
Summer Intern
MetroPlus Health Plan
07.2019 - 08.2019
Undergraduate Organic Chemistry Teaching Assistant
Stony Brook University
01.2019 - 05.2019
Summer Intern
Department Of Health And Mental Hygiene
07.2018 - 08.2018
Bachelor of Arts - Biology, Minor in Sociology
Stony Brook University
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