Jeritza Montero
West Palm Beach,FL
Summary
Eager to launch a career in law enforcement, bringing exceptional physical fitness and a keen interest in criminal justice. Aim to utilize a remarkable understanding of conflict resolution techniques and problem-solving skills to maintain order and safety within the community.
Overview
2
2
years of professional experience
Work History
Front Office Coordinator/ Marketing Coordinator
TBT Training
Boca Raton, Florida
12.2023 - Current
- Greeted and welcomed guests upon arrival.
- Developed strong relationships with customers to ensure satisfaction with services provided.
- Processed payments from clients in a timely manner.
- Took initiative to resolve customer complaints quickly and efficiently.
- Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
- Ensured accuracy of data entry into the computer system.
- Scheduled appointments for clients and visitors.
- Performed light housekeeping duties around the office area such as tidying up reception area and restocking supplies.
- Coordinated travel arrangements, including booking transportation, lodging, and event reservations.
- Assisted in developing content for websites, blogs, and social media platforms.
- Developed creative ideas for content curation based on audience interests and preferences.
- Created content for marketing campaigns including website copy, email blasts, social media posts.
Restaurant Hostess
Johnny Longboats
Riviera Beach, Florida
06.2023 - 12.2023
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Adhered to all safety regulations set forth by the restaurant management team.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seating.
- Balanced cash register at end of shift according to established procedures.
Public Defender Intern
Public Defenders Office Kanawha County Location
Charleston, WV
09.2022 - 11.2022
- Studied writing and reviewing legal documents.
- Grasped the scope of corporate law in depth.
- Conducted thorough research on litigation processes and new concepts.
- Worked as an assistant for a public defender.
Education
Bachelor of Arts - Politcal Science
University of Charleston
Charleston, WV12-2023
Associate of Arts - General Studies
Lake Sumter State College
Leesburg, FL05-2022
High School Diploma -
Pompano Beach Institute Of International Studies
Pompano Beach, FL05-2019
Skills
- Team Oriented
- Front Office Management
- High Energy Level
- Calendar Management
- Self Motivated
- Superb Customer Service
- Ethics and Professionalism
- Time Management/ Punctuality
- Problem-Solving
- Attention to Detail
- Verbal Communication
Affiliations
- Awarded a scholarship to continue softball career at collegiate level and assumed leadership roles on and off the field.
Accomplishments
- Phi Theta Kappa Honor Society
- National Junior College Athletic Association Mid Florida All-Conference Second Team
- Mountain East Conference First Team All-Conference
- Mountain East Conference Tournament Champions
- National College Athletic Association Atlantic Region Tournament Champions
Languages
Spanish
Native/ Bilingual
Timeline
Front Office Coordinator/ Marketing Coordinator
TBT Training
12.2023 - Current
Restaurant Hostess
Johnny Longboats
06.2023 - 12.2023
Public Defender Intern
Public Defenders Office Kanawha County Location
09.2022 - 11.2022
Bachelor of Arts - Politcal Science
University of Charleston
Associate of Arts - General Studies
Lake Sumter State College
High School Diploma -
Pompano Beach Institute Of International Studies