Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Jeritza Montero

West Palm Beach,FL

Summary

Eager to launch a career in law enforcement, bringing exceptional physical fitness and a keen interest in criminal justice. Aim to utilize a remarkable understanding of conflict resolution techniques and problem-solving skills to maintain order and safety within the community.

Overview

2
2
years of professional experience

Work History

Front Office Coordinator/ Marketing Coordinator

TBT Training
Boca Raton, Florida
12.2023 - Current
  • Greeted and welcomed guests upon arrival.
  • Developed strong relationships with customers to ensure satisfaction with services provided.
  • Processed payments from clients in a timely manner.
  • Took initiative to resolve customer complaints quickly and efficiently.
  • Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
  • Ensured accuracy of data entry into the computer system.
  • Scheduled appointments for clients and visitors.
  • Performed light housekeeping duties around the office area such as tidying up reception area and restocking supplies.
  • Coordinated travel arrangements, including booking transportation, lodging, and event reservations.
  • Assisted in developing content for websites, blogs, and social media platforms.
  • Developed creative ideas for content curation based on audience interests and preferences.
  • Created content for marketing campaigns including website copy, email blasts, social media posts.

Restaurant Hostess

Johnny Longboats
Riviera Beach, Florida
06.2023 - 12.2023
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seating.
  • Balanced cash register at end of shift according to established procedures.

Public Defender Intern

Public Defenders Office Kanawha County Location
Charleston, WV
09.2022 - 11.2022
  • Studied writing and reviewing legal documents.
  • Grasped the scope of corporate law in depth.
  • Conducted thorough research on litigation processes and new concepts.
  • Worked as an assistant for a public defender.

Education

Bachelor of Arts - Politcal Science

University of Charleston
Charleston, WV
12-2023

Associate of Arts - General Studies

Lake Sumter State College
Leesburg, FL
05-2022

High School Diploma -

Pompano Beach Institute Of International Studies
Pompano Beach, FL
05-2019

Skills

  • Team Oriented
  • Front Office Management
  • High Energy Level
  • Calendar Management
  • Self Motivated
  • Superb Customer Service
  • Ethics and Professionalism
  • Time Management/ Punctuality
  • Problem-Solving
  • Attention to Detail
  • Verbal Communication

Affiliations

  • Awarded a scholarship to continue softball career at collegiate level and assumed leadership roles on and off the field.

Accomplishments

  • Phi Theta Kappa Honor Society
  • National Junior College Athletic Association Mid Florida All-Conference Second Team
  • Mountain East Conference First Team All-Conference
  • Mountain East Conference Tournament Champions
  • National College Athletic Association Atlantic Region Tournament Champions

Languages

Spanish
Native/ Bilingual

Timeline

Front Office Coordinator/ Marketing Coordinator

TBT Training
12.2023 - Current

Restaurant Hostess

Johnny Longboats
06.2023 - 12.2023

Public Defender Intern

Public Defenders Office Kanawha County Location
09.2022 - 11.2022

Bachelor of Arts - Politcal Science

University of Charleston

Associate of Arts - General Studies

Lake Sumter State College

High School Diploma -

Pompano Beach Institute Of International Studies
Jeritza Montero