Jenna Cordaway

• Answered general marketing department inquiries by email, phone, and mail.
• Developed and executed marketing campaigns to enhance brand awareness and engagement.
• Managed and grew social media platforms by creating and scheduling content, engaging with the audience, and analyzing performance metrics.
• Produced engaging reels and short-form videos to boost social media reach and audience interaction.
• Designed and distributed newsletters to keep stakeholders informed and engaged.
• Created visually compelling flyers and promotional materials to support events and initiatives.

• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Helped management keep adequate supply on hand by notifying of shortages.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Maintained regular and consistent attendance and punctuality.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.

• Conducted patrols to identify and help those in need of immediate care and assistance.
  
• Monitored safety of guests in and around swimming pool.
  
• Responded to patron incidents in professional and timely manner.
  
• Provided friendly customer service to guests and addressed concerns.
  
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.