Nathalie Yepez
Vallejo,CA
Summary
Dynamic professional with a proven track record at Six Flags Discovery Kingdom, specializing in staff training and public speaking. Excelled in enhancing team productivity and safety, mentoring new hires, and ensuring customer satisfaction. Skilled in multitasking and social perceptiveness, significantly improved operational efficiency and guest experience without compromising safety standards.
Overview
6
6
years of professional experience
Work History
Ride Operator Trainer
Six Flags Discovery Kingdom
08.2024 - Current
- Demonstrated proper use safety equipment and restraints.
- Instructed on a variety of amusement park rides and monitored passenger safety and comfort.
- Taught team members to conduct thorough pre-operation inspections of rides, identifying potential issues before they became problems.
- Promoted safety of visitors and mitigated liability risks by monitoring team members in training, enforcing rules and safety policies.
- Multitasked being on ride while training operators, ensuring swift ride operation and education.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Amusement Ride Operator
Six Flags Discovery Kingdom
12.2023 - Current
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Maximized rider capacity per cycle through effective grouping strategies based on height restrictions while maintaining safety standards.
- Provided exceptional customer service by answering guest inquiries and addressing concerns in a friendly and professional manner.
- Demonstrated adaptability by cross-training on multiple attractions, increasing flexibility within the team during peak seasons or staff shortages.
- Collaborated with maintenance staff to address ride malfunctions in a timely manner, minimizing downtime and maintaining guest satisfaction.
Babysitter
Babysitting
04.2019 - Current
- Supervised children ages 3-10
- Designed activities to inspire children's creativity
- Planned fun activities and games to entertain children
- Assisted with diapering and bathing children
- Maintained neat and sanitary conditions in shared and private areas
- Devised a safety plan with the children to ensure their well-being when playing in neighborhood parks
- Provided valuable homework assistance and support for extracurricular activities
- Helped children through personal issues with caring, age-appropriate support
Food Pantry Volunteer
North Marin Community Services
03.2019 - Current
- Recorded donation amounts and updated inventory to reflect changes
- Stocked food bank shelves and faced items for easy access to labels and nutrition information
- Worked with supervisors to learn sorting processes and requirements
- Promoted sustainable practices by properly sorting trash and recyclables for disposal
- Prepared food for over 250 families
Seasonal Holiday Helper
North Marin Community Services
12.2018 - Current
- Conducted and organized the gifts for the drive
- Coordinated the receiving of presents
- Responsible for hosting many young children
- Tracked the inventory of gifts
- Prepared seasonal displays of decorations and special items
- Led holiday themed activities for the participants
- Disbatched gifts for over 100 families
Education
Associate of Science - Cognitive Science
Napa Valley College
Napa, CA06-2026
High School -
San Marin High School
novato, CA06.2024
Skills
- Staff training
- Ability to multitask
- Math competency
- Social perceptiveness
- Attention to detail
- Clear communicator
- Recordkeeping
- Public speaking
- Conflict management
Timeline
Ride Operator Trainer
Six Flags Discovery Kingdom
08.2024 - Current
Amusement Ride Operator
Six Flags Discovery Kingdom
12.2023 - Current
Babysitter
Babysitting
04.2019 - Current
Food Pantry Volunteer
North Marin Community Services
03.2019 - Current
Seasonal Holiday Helper
North Marin Community Services
12.2018 - Current
Associate of Science - Cognitive Science
Napa Valley College
High School -
San Marin High School
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