NATHALY ESPINOZA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Operations Manager
Staffing Fitness
01.2023 - Current
- Handled business agreements and invoices
- Handled contractors payroll
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Performed monthly compliance checks.
- Assessed employee performance and developed improvement plans.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Center Director
KidStrong Greystone
07.2021 - 12.2022
- Pre-Sale Experience
- Managed daily operations of the center
- Business development
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Cultivated and strengthened relationships with children and families.
- KPI Management
- Kept facility in compliance with all applicable standards and laws.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Managed daily operations of the center, ensuring a safe, nurturing environment for children to thrive in.
- Increased sales revenue by developing and implementing effective sales strategies.
Keyholder
Maroon and Company
10.2019 - 06.2021
- Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
- Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
- Maintained professional manner in all customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
Manager on Duty
Club4Fitness
03.2014 - 09.2019
- Showed members how to complete exercises and use machines properly and safely.
- Managed fitness and recreation facilities, verifying safe and clean facility and equipment conditions.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
Education
Dietetic Internship
Mississippi State University
Starkville MS2021
Bachelor of Science - Food Science, Nutrition and Health Promotion
Mississippi State University
2020
Skills
- Bilingual in Spanish and English
- Leadership
- Exceptional communication and interpersonal abilities
- Organizational Management
- Accounting Familiarity
- Operations Support
- Record keeping
- Business Administration
- Invoice Processing
- Adaptability
- Auditing
- Bookkeeping
Timeline
Operations Manager
Staffing Fitness
01.2023 - Current
Center Director
KidStrong Greystone
07.2021 - 12.2022
Keyholder
Maroon and Company
10.2019 - 06.2021
Manager on Duty
Club4Fitness
03.2014 - 09.2019
Dietetic Internship
Mississippi State University
Bachelor of Science - Food Science, Nutrition and Health Promotion
Mississippi State University
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