Nathaly Toledo
Mayo Clinic
Jacksonville,FL
2
Languages
7
years of professional experience
Healthcare professional with 2.5 years of ICU experience at Mayo Clinic, providing compassionate patient care in a fast paced clinical environment. Experienced in working closely with nurses and other healthcare professionals while maintaining patient safety, comfort, and dignity. Also brings four years of customer service experience in senior living, with strong communication, teamwork, and interpersonal skills.
Work History
Certified Nursing Assistant
2 Years 10 Months- Assisted patients with daily living activities, ensuring comfort and dignity in care.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to develop individualized patient care plans.
- Trained and mentored new nursing assistants on best practices and procedures.
Server
6 Months- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Management of people: 7
Server
2 Years 6 Months- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Inspected dishes and utensils for cleanliness.
Education
Associate Degree In Arts - Nursing
Skills
Hospitality Service
Customer Service
End-of-life care
Manage People
Patient care
Collecting vital signs
Basic life support
Vital signs monitoring
Bedside manner
Safety precautions
Electronic charting
Dressing assistance
Medical terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Nursing Assistant
Mayo Clinic
10.2023 - CurrentRead More
Server
Windor Pointe
08.2022 - 02.2023Read More
Server
Cypress Village
02.2020 - 08.2022Read More
Florida State College At Jacksonville
Associate Degree In Arts from Nursing
Read More