Nathalye S Orellana Molina
Sanford,FL
Summary
Empathetic and motivated professional with extensive experience and knowledge in both a clinical and dining environment. Skilled in upselling menu items, managing multiple tables efficiently, and ensuring guest satisfaction through attentive service. Proven ability to collaborate with kitchen and bar staff to maintain smooth operations and exceed customer expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant / Patient Educator
Biospine Institute
Orlando, Florida
03.2025 - 11.2025
- Managed patient intake, recording accurate medical histories to support effective care delivery.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted physicians during patient examinations and procedures.
- Scheduled patient appointments and coordinated follow-up visits effectively.
- Communicated with patients about treatment plans and medication instructions.
- Relayed patient messages to physicians regarding concerns, condition updates, and refill requests, facilitating timely treatment.
- Documented patient information in electronic health record systems, enhancing data accessibility for the healthcare team.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Maintained cleanliness and organization of exam rooms and medical equipment.
- Collaborated with healthcare team to deliver quality patient care consistently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed EKGs on a daily basis
Server / Waitress
El Zocalo Mexican Restaurant
Sanford, Florida
10.2024 - 05.2025
- Provided excellent customer service in a fast-paced dining environment.
- Served food and beverages promptly, contributing to overall guest satisfaction.
- Guided guests in menu selections and dietary restrictions to ensure enjoyable dining experiences.
- Addressed guest inquiries and concerns effectively, fostering a positive dining atmosphere.
- Maintained knowledge of daily specials and promotional items for guest recommendations.
- Collaborated with kitchen staff to coordinate timely meal preparation.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Crew Member
Chipotle Mexican Grill
Sanford, Florida
08.2024 - 11.2024
- Provided excellent customer service while taking and processing orders.
- Promoted menu items and engaged with customers, enhancing their overall dining experience and satisfaction.
- Collaborated with team members to coordinate service during peak hours, improving efficiency and customer satisfaction.
- Prepared food items according to Chipotle standards and recipes.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Ensured cleanliness of workstations and dining areas, contributing to a safe and inviting environment for customers.
- Monitored inventory levels and restocked supplies throughout the shift.
Education
Medical Assistant Diploma - Patient Care And Clinical Administration
Concorde Career Institute
Orlando, FL05-2025
High School Diploma -
Seminole High School
Sanford, FL05-2024
Skills
- Regulatory compliance
- Customer service excellence
- Dining customer service
- Cleanliness standards
- Financial management
- Multitasking
- Task prioritization
- Calm demeanour
- Team member support
- Foreign language proficiency
- Professional appearance
- Positive and professional
Languages
Spanish
Native/ Bilingual
English
Professional
Portuguese
Limited
Certification
Clinical Medical Assistant
Timeline
Medical Assistant / Patient Educator
Biospine Institute
03.2025 - 11.2025
Server / Waitress
El Zocalo Mexican Restaurant
10.2024 - 05.2025
Crew Member
Chipotle Mexican Grill
08.2024 - 11.2024
Medical Assistant Diploma - Patient Care And Clinical Administration
Concorde Career Institute
High School Diploma -
Seminole High School