Nathan Alfaro
Phoenix,AZ
Overview
9
9
years of professional experience
Work History
Lead Technician
Take 5 Oil Change
05.2024 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Sales Associate/manager
GNC - General Nutrition Centres
04.2023 - 04.2024
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
Lube Technician
Valvoline
03.2022 - 04.2022
- Worked as Top-Side technician: changing motor oils of customer’s vehicles
- Topped other liquids such as washer fluid and coolant
- Aired up their tires
- Bottom-Side Technician: change the oil filter and drain the oil assisting topside
Waiter/Server
Pho Saigon Pearl
08.2020 - 01.2021
- Greeted customers as they entered the restaurant
- Took orders and entered them into the computer system
- Cleaned restaurant from open to close
- Served the customers their food
Technician
Jiffy Lube
09.2019 - 11.2019
- Greeted customers as they arrived
- Cleaned windows and vacuumed customers’ vehicles
- Changed vehicles’ fluids and air filters
- Rotated tires and filled with air
Renovator/Construction
Gardea Design
11.2016 - 05.2019
- Renovated homes: bedrooms, bathrooms, and the exterior of the homes
Jewelry Associate
Roma’s Jewelry
06.2016 - 08.2016
- Handled and Organized jewelry
- Analyzed gold for the quality and purity
- Cleaned store from open to close
- Sell jewelry to customers
Skills
- Effective use of Time and Materials
- Knowledge of the use of power tools
- Intermediate knowledge of car mechanics
- Bilingual – Spanish
- Driver’s License
- Perform physically demanding/repetitive tasks
Timeline
Lead Technician
Take 5 Oil Change
05.2024 - Current
Sales Associate/manager
GNC - General Nutrition Centres
04.2023 - 04.2024
Lube Technician
Valvoline
03.2022 - 04.2022
Waiter/Server
Pho Saigon Pearl
08.2020 - 01.2021
Technician
Jiffy Lube
09.2019 - 11.2019
Renovator/Construction
Gardea Design
11.2016 - 05.2019
Jewelry Associate
Roma’s Jewelry
06.2016 - 08.2016
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