Nathan Anderson
Duluth,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote an empowering work culture. Documented strengths in building and maintaining relationships with diverse range of people in multiple different work settings through clear and direct communication.
Overview
7
7
years of professional experience
Work History
Office Coordinator
Community Action Duluth
11.2024 - Current
- Answered and managed incoming and outgoing calls with excellent customer service, while recording accurate messages for distribution to office staff.
- Provided administrative support to nearly 20 staff members, assisting with daily tasks as needed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Served as the point of contact for vendors and building management, advocating for the company's needs when possible to ensure smooth day to day work.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Managed social media accounts, created newsletters, and managed and updated our website with new, important information.
Patient Access Representative
Essentia Health-Lakeside Clinic
11.2022 - 06.2024
- Greeted and assisted patients with check-in procedures, while providing excellent customer service to patients and medical staff.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Facilitated communication between patients and various departments and staff.
- Answered incoming calls, scheduled appointments and filed medical records. Proficiency in Epic Tools.
Music Camp Counselor
Luther College Music Department
06.2019 - 06.2022
- This position was for the month of June in 2019, 2020(virtual), and 2022
- Worked with children grades 6-12, varying in interest, skill, and developmental levels.
- Supervised and led camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Communicating with Faculty to make sure they have the resources needed for their classes and rehearsals.
- Collaborated with other camp counselors to design enriching activities for campers through music to increase camaraderie, trust and rapport.
Online Course Facilitator
University Of Columbia
05.2021 - 11.2021
- Assisting instructors of the Creative Writing MFA program in an online setting, I ensured the engagement, safety, and growth of small groups of ten high school students in a creative writing course.
- Corresponding with students and professors to schedule private writing sessions and be present for these as an assistant was a large aspect of the job.
Jazz Area Coordinator
Luther College Music
08.2019 - 05.2021
- Collaborating with another coordinator and the Jazz Faculty, we continued and completed the task of organizing our jazz library of nearly 3,000 different pieces and cataloging music online through Excel.
- We retrieved music from our library for ensemble directors and made sure all students had proper music.
- Assisted at concerts and events striving to cultivate a friendly and supportive environment within the Luther Jazz community through social events.
Resident Assistant
Luther College
08.2018 - 05.2020
- Responded to incidents, maintenance requests, and ensured the safety of residents in a first year Residence Hall, working on a gender neutral floor specializing in LGBTQIA+ students of 25 students.
- Attended, participated, and contributed to weekly staff meetings addressing resident needs, while also working weekly on call shifts to assist students.
- Prepared social programs, in attempt to foster community in the building and on our floor.
- Additionally, I worked in the Residence Life office as an Administrative Assistant communicating with Hall Directors, students, and parents about housing and life at Luther.
Education
Bachelor of Arts - Music
Luther College
Decorah, IA05.2021
Skills
- Multitasking and Organization
- Problem-Solving
- Verbal and Written Communication
- Adapting to New Situations
- Creative and Energetic
- Team Leadership
- Team Player
- Public Speaking
- Time Management
- Quick Learner
- Friendly, Positive Attitude
- Active Listening
INTERESTS:
- Diet Coke Lover
- RuPaul's Drag Race Enthusiast
- Champion of Music of all genres from jazz to pop to indie to classical
Woodwind player
Current Member of North Shore Big Band and Big Time Jazz Orchestra while participating in pit orchestras for musicals at multiple theaters throughout Duluth such as Young Frankenstein, Grease, Fun Home, and The Music Man starting in 2016 in the Children's Theater to current.
Timeline
Office Coordinator
Community Action Duluth
11.2024 - Current
Patient Access Representative
Essentia Health-Lakeside Clinic
11.2022 - 06.2024
Online Course Facilitator
University Of Columbia
05.2021 - 11.2021
Jazz Area Coordinator
Luther College Music
08.2019 - 05.2021
Music Camp Counselor
Luther College Music Department
06.2019 - 06.2022
Resident Assistant
Luther College
08.2018 - 05.2020
Bachelor of Arts - Music
Luther College
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