Nathan Anton
Birmingham,MICHIGAN
Summary
Dynamic leader with a proven track record at Holiday Inn Express Hotel, excelling in operations management and team leadership. Expert in driving sales growth and profitability while fostering strong client relationships and high employee satisfaction. Skilled in P&L management and problem resolution, achieving significant improvements in efficiency and customer loyalty. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Holiday Inn Express Hotel
2020.03 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Kitchen Manager
Bellacinos Restaurant
2018.03 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Front Desk Agent
Holiday Inn Hotel Farmington Hills
2016.06 - 2019.08
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelor of Science - Finance
Wayne State
Detroit, MI01.2027
High School Diploma -
Catholic Central
Novi, MI06.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Training and Development
- Staff Training
- Staff training/development
- Customer Relationship Management
- Staff Supervision
- Employee Scheduling
- Verbal and written communication
- Staff Training and Development
- Staff Development
- P&L Management
- Team training and development
- Schedule Management
- Labor Cost Controls
Certification
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
Languages
Romanian
Professional Working
Arabic
Limited Working
Timeline
General Manager
Holiday Inn Express Hotel
2020.03 - Current
Kitchen Manager
Bellacinos Restaurant
2018.03 - Current
Front Desk Agent
Holiday Inn Hotel Farmington Hills
2016.06 - 2019.08
Bachelor of Science - Finance
Wayne State
High School Diploma -
Catholic Central
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
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