Nathan Armour
New Braunfels
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt, and attentive service tailored to customers' preferences. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
1
1
year of professional experience
Work History
Lifeguard
Schlitterbahn
New Braunfels
05.2025 - 08.2025
- Monitored aquatic environments to ensure safety of all patrons.
- Responded swiftly to emergencies and provided first aid when necessary.
- Enforced pool rules and regulations to maintain a safe atmosphere.
- Communicated effectively with team members to coordinate rescue efforts.
- Educated patrons about water safety practices and guidelines.
- Enforced all safety regulations and posted rules for patrons.
Host
A Tan Asian Bistro & Sushi Bar
New Braunfels
02.2024 - 11.2024
- Greeted and welcomed guests upon arrival at the establishment.
- Assisted guests with menu selections and answered inquiries about offerings.
- Handled guest complaints professionally and resolved issues promptly.
- Supported team members by training new hosts on daily operations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
Education
High School Diploma -
Canyon Highschool
New Braunfels, TX05-2026
Skills
- Customer service
- Team coordination
- Conflict resolution
- Effective communication
- Effective problem-solver
- Policy management
- Team collaboration
Accomplishments
- A Honor roll student
- DECA State Qualifier
Affiliations
- Practicing Guitar & Piano
- Frequent Volunteering
- Clubs That Involve Public Speaking
Timeline
Lifeguard
Schlitterbahn
05.2025 - 08.2025
Host
A Tan Asian Bistro & Sushi Bar
02.2024 - 11.2024
High School Diploma -
Canyon Highschool