Developed teaching and leadership skills within fast-paced restaurant environment. Demonstrated ability to train and guide teams, ensuring high standards in service and operations. Seeking to transition these skills to new field, contributing to team success and organizational goals.
Overview
2
2
years of professional experience
Work History
Server Trainer
Texas Roadhouse Restaurant
08.2023 - Current
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Trained and mentored 9 new personnel hired to fulfill various roles.