Nathan Baverman
Cincinnati,OH
Summary
Dynamic Operations Manager with a proven track record at Group Sales, Inc., enhancing team efficiency and accountability. Skilled in inventory management and effective problem resolution, I implemented quality control measures that significantly improved customer satisfaction and reduced errors. Committed to fostering a positive work environment, I empower staff to excel and achieve operational excellence. Dependable and results-driven, known for enhancing operational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager (Retail)
Group Sales, Inc.
01.2021 - Current
- Implemented quality control measures that improved product consistency and customer satisfaction by making sure every order is checked properly before leaving the warehouse.
- Empower employees to take ownership of their responsibilities by providing my trust in them. Giving them a sense of independence which I believe leads to increased accountability and improved performance outcomes.
- Conduct regular performance reviews as well as verbal feedback, identifying areas for improvement and developing action plans to address them.
- Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitate smooth collaboration between departments through clear communication channels. Always in communication with Sales team members regarding their orders.
- Foster a positive work environment while also holding employees accountable. Expectations are communicated and met.
- Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. Report to higher management in detail, if further action is needed.
- Managed inventory systems, ensuring accurate tracking while maintaining necessary communication with sales team members and higher management.
Operations Manager
Group Sales, Inc.
06.2018 - 12.2020
- Prioritized batches and importing/ exporting tracking numbers, sending ASN's, closing orders.
- Helped manage 3-5 full time employees and during peak season, train and manage 10-15 temporary employees at any given time.
- Worked with Global Packaging Sales (GPS) team members when we outsourced projects
- Processed a wide variety of orders. Ranging from dropship, LTL and FTL.
- Managed projects (Essex, Bluestem, Back to School)
- Co-managed our Fulfillment Department, assisting with order management/ order flow ensuring highest efficiency as possible.
Production Associate
Group Sales, Inc.
08.2014 - 05.2018
- Operated production machinery to ensure efficient workflow and product quality.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Conducted routine quality checks to maintain production standards and compliance.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Trained new hires
Line Cook
Larosas
01.2008 - 09.2013
- Prepared and cooked menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health and safety regulations.
- Operated kitchen equipment including grills, fryers, and ovens efficiently to optimize cooking processes.
- Assisted in inventory management by tracking ingredient levels and notifying management of shortages.
Education
No Degree - Business Management
Cincinnati State Technical And Community College
Cincinnati, OHHigh School Diploma -
Roger Bacon High School
Cincinnati, OH06-2011
Skills
- Effective problem resolution
- Effective team leadership
- Operational efficiency management
- Service excellence
- Operational effectiveness
- Strategic decision-making
- Staff management
- Inventory management
- Project management
- Operations oversight
- Performance monitoring
- Employee motivation
- Staff development
- Interpersonal communication
- Workflow optimization
- Project management abilities
- Process improvement
- Performance management
- Delegation
- Conflict mediation
Accomplishments
Served in the United States Marine Corps Reserves from January, 2014- January, 2020 as an Embarkation Specialist. Was meritoriously promoted to the rank of Corporal and then reached the rank of Sergeant while leading Marines as a Squad Leader and Platoon Sergeant.
Certification
OSHA Forklift Certified
Red Cross CPR Certified
Combat Life Saver Course via USMCR
Timeline
Operations Manager (Retail)
Group Sales, Inc.
01.2021 - Current
Operations Manager
Group Sales, Inc.
06.2018 - 12.2020
Production Associate
Group Sales, Inc.
08.2014 - 05.2018
Line Cook
Larosas
01.2008 - 09.2013
No Degree - Business Management
Cincinnati State Technical And Community College
High School Diploma -
Roger Bacon High School