Nathan Bishop
Des Moines
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
IT Technician
Retail Data Systems
08.2023 - Current
- Provided technical support for Aloha POS and Brink POS systems, troubleshooting hardware and software issues for restaurant and retail environments.
- Diagnosed and resolved network connectivity issues, hardware failures, and software bugs related to POS terminals, printers, and peripherals.
- Delivered remote and onsite support, guiding users through issue resolution while maintaining a high level of professionalism and customer satisfaction.
- Managed, tracked, and resolved service requests efficiently using a ticketing system, ensuring minimal downtime for end users.
Wiring & Quality Control Technician
Electrical Power Products
08.2022 - 08.2023
- Interpreted and followed engineering diagrams to assemble and wire switch panels, relay panels, and server racks with precision and accuracy.
- Installed, adjusted, and calibrated electrical equipment and instrumentation to ensure optimal performance and compliance with operational standards.
- Developed and implemented quality control procedures, conducting thorough inspections to maintain compliance with product specifications and industry standards.
Operations Supervisor
FedEx Freight
09.2021 - 08.2022
- Planned and supervised dock operations, ensuring freight was loaded and unloaded in accordance with safety and cost standards.
- Coordinated with dispatch and logistics teams to ensure timely and damage-free movement of shipments, enhancing customer satisfaction.
- Maintained detailed records of freight movements, employee performance, and safety incidents, ensuring compliance with company policies and regulatory requirements.
- Managed the handling of hazardous materials, implementing and enforcing safety protocols to comply with federal regulations.
Dock Worker
FedEx Freight
09.2013 - 09.2021
- Operated and maintained material handling equipment, including forklifts, yard trucks, and pallet jacks, to ensure the safe and efficient movement of freight.
- Inspected freight and verified documentation to uphold quality standards and ensure accurate shipment handling.
- Collaborated with team members to optimize freight staging and yard organization, ensuring timely processing and accurate delivery schedules.
Education
High School Diploma -
Saydel High School
05.2013
Skills
- Operations and Logistics
- Electrical Wiring and Diagrams
- Familiarity with Arduino IDE and simple C coding for microcontrollers
- Hands-on experience assembling and testing basic electronic circuits
- Excellent verbal communication and active listening skills
Timeline
IT Technician
Retail Data Systems
08.2023 - Current
Wiring & Quality Control Technician
Electrical Power Products
08.2022 - 08.2023
Operations Supervisor
FedEx Freight
09.2021 - 08.2022
Dock Worker
FedEx Freight
09.2013 - 09.2021
High School Diploma -
Saydel High School
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