NATHAN BLANKENSHIP
Vinton,Va.
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
Work History
Account Manager
Press Press Merch
2017.05 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Associate
Cellular Sales Verizon
2016.10 - 2017.05
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Therapeutic Day Treatment Clinician
Blue Ridge Behavioral Healthcare
2013.05 - 2016.10
- Providing school based treatment designed to successfully address mental health, emotional, behavioral and substance abuse issues that create a barrier to effective learning.
- Working with at risk youth by providing therapeutic skill building servies focused on behavioral and emotional health as well as maintaining detailed, quality documentation.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
Education
Bachelor of Social Work Degree -
Radford University
Radford, VA08.2013
AAS Degree – Human Services -
Virginia Western Community College
Roanoke, VA05.2011
High School Diploma -
Roanoke Valley Christian School
Roanoke, VA06.1998
Skills
- Account Management
- Leadership
- Client Relations
- Quality Writing Skills
- Problem Solving
- Teamwork and Collaboration
- Critical Thinking
- Sales Development
- Customer Service
Timeline
Account Manager
Press Press Merch
2017.05 - Current
Sales Associate
Cellular Sales Verizon
2016.10 - 2017.05
Therapeutic Day Treatment Clinician
Blue Ridge Behavioral Healthcare
2013.05 - 2016.10
Bachelor of Social Work Degree -
Radford University
AAS Degree – Human Services -
Virginia Western Community College
High School Diploma -
Roanoke Valley Christian School
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