Nathan Box
Manager/Bartender
Midwest City,OK
Summary
Driven professional with a proven track record in operations management and team leadership, notably at Pelicans Restaurant. Excelled in enhancing customer satisfaction and streamlining project timelines, demonstrating strategic planning and performance management. Skilled in resolving conflicts and maximizing team performance, ensuring high-quality service delivery and safety adherence.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Manager/Bartender
Pelicans Restaurant
Midwest City, Oklahoma
09.2012 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sandblaster/Painter
Advanced Sandblasting
Jones, OK
06.2010 - 08.2012
- Maintained abrasive blasting equipment and performed minor repairs.
- Enhanced safety on job sites by rigorously adhering to all health and safety protocols during sandblasting operations.
- Ensured optimal equipment performance with regular maintenance, cleaning, and timely repairs.
- Streamlined project timelines, effectively managing multiple sandblasting projects simultaneously without compromising quality.
Education
Associate of Science - General Science/Environmental Science
Rose State College
Oklahoma City, OK 09.2016 - 05.2020
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Customer Relationship Management (CRM)
Staff Management
Sales Techniques
Timeline
Associate of Science - General Science/Environmental Science
Rose State College
09.2016 - 05.2020
Manager/Bartender
Pelicans Restaurant
09.2012 - Current
Sandblaster/Painter
Advanced Sandblasting
06.2010 - 08.2012
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