Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan Brown

Bloomington,MN

Summary

Friendly Service Worker with 3+ years of experience in Customer Service/Sales, exceptional social skills, communication abilities and customer service background. Works well under pressure and in fast-paced settings. Dedicated to making delicious specialty coffee and tea beverages and contributing to a safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges.

Overview

7
7
years of professional experience

Work History

Barista

Mugshots Coffee Co.
05.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote a positive environment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Missionary

Bethany Gateways
09.2021 - 10.2022
  • Imparted knowledge of faith using strong public speaking and one-on-one discussions.
  • Engaged local community through service projects and local church needs.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Facilitated and directed outreach events for indigenous communities.

Student Life Advisor

Bethany Global University
08.2020 - 05.2021
  • Helped students develop organizational, time management and study skills.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Empowered students through counseling and skill-building exercises.

Retail Sales Associate

Northland Christian School
04.2016 - 07.2018
  • Provided customer service with minimal instruction and supervision
  • Assisted marketing staff in creating and assembling visual displays and sales displays
  • Deployed patience and empathy with customer issues
  • Resolved problems based on customer information and needs
  • Checked out customers in a friendly and inviting manner
  • Created and maintained a visually appealing store environment.

Education

Bachelor of Arts - Intercultural Studies And Bible & Theology

Bethany Global University
Bloomington, MN
05.2023

Skills

  • Hospitality and Accommodation
  • Menu Memorization
  • Problem Solving
  • Sales Expertise
  • Front Counter Maintenance

Languages

Serbian
Limited Working

Timeline

Barista

Mugshots Coffee Co.
05.2023 - Current

Missionary

Bethany Gateways
09.2021 - 10.2022

Student Life Advisor

Bethany Global University
08.2020 - 05.2021

Retail Sales Associate

Northland Christian School
04.2016 - 07.2018

Bachelor of Arts - Intercultural Studies And Bible & Theology

Bethany Global University

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Nathan Brown