Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Burgstahler

Chicago,IL

Summary

A young budding mental health professional whose passion and drive propels him towards his life long goal of helping those struggling in their battle with mental illness. Through compassion, dedication to success, and a willingness to learn, he seeks to become a difference maker in an impactful organization.

Overview

7
7
years of professional experience

Work History

Warmline Director

NAMI Southwest Missouri
10.2021 - 05.2022
  • Oversaw the operations for a mental health hotline run by the non-profit organization NAMI Southwest Missouri (National Alliance on Mental Illness).
  • Managed a staff of employees working as phone line responders for the hotline.
  • Created work schedules accommodating for the phone line responders.
  • Conducted and coordinated trainings for new responders to ensure their successful development as mental health advocates.
  • Analysis of caller data to ensure proficient use of phone line and labor hours.
  • Participation in board meetings to report usage data and pitch ideas for how to improve our organization.
  • Outreached to schools and other organizations to promote our services and recruit new employees.
  • Reviewing timesheets and submitting them to payroll department.

Front of House Manager/Bartender

Texas Roadhouse
03.2017 - Current
  • Worked with high volume of guests, serving numerous types of drinks, and forming relationships with the guests through conversation and hospitality.
  • Managed guest and employee complaints.
  • Oversaw multiple job duties during shifts to ensure optimal employee performance.
  • Regularly handled large sums of money.


Education

Master of Science - Clinical Mental Health Counseling

National Louis University
Chicago, IL
06.2025

Bachelor of Science - Psychology

Missouri State University
Springfield, MO
05.2021

Skills

  • Data Gathering
  • Progress Updates
  • Behavior Observation
  • Strong multitasking
  • Customer service expertise
  • Relationship Building

Timeline

Warmline Director

NAMI Southwest Missouri
10.2021 - 05.2022

Front of House Manager/Bartender

Texas Roadhouse
03.2017 - Current

Master of Science - Clinical Mental Health Counseling

National Louis University

Bachelor of Science - Psychology

Missouri State University
Nathan Burgstahler