Nathan Cain
Plymouth,Michigan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Home Depot
Plymouth, Michigan
04.2020 - Current
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Retail Sales Associate
Action Sportswear
Garden City, Michigan
06.2016 - Current
- Demonstrated knowledge of store products and services.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
Crew Member
McDonald's
Plymouth, MI
07.2017 - 06.2019
- Assisted management team with inventory counts of food products and beverage supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI05-2025
Skills
- Data Entry
- Customer Relations
- Microsoft PowerPoint
- Product Education
- Customer Service
- Clear Communication
- Teamwork and Collaboration
Affiliations
Special Olympics, Assistant Coach Dec 2017 – Present
- Operated as an assistant coach, traveling to games, setting up drills, and building relationships with players and other coaches.
Michigan Humane Society, Volunteer Nov 2016 – May 2018
- Worked with many different people in order to provide great care for animals, emphasized my efforts in physical activity with the animals
- Created adoption flyers for the animals
Delta Kappa Epsilon, Member Nov 2021- Present
- Managed many small projects within the organization, as well as had many volunteering opportunities throughout my experience.
- Worked as a photographer for documenting our socials and events
- Was involved in many philanthropy events for other greek organizations at the university
Michigan State University Club Baseball Dec 2021 – Present
- Balanced my academic schedule with weekly practices, as well as weekend tournaments.
- Attended many fundraising events for the team.
Accomplishments
- 2023-2024 Dean's list
Certification
- Red Cross CPR certified, PADI certified diver, material handling certified
Timeline
Customer Service Representative
Home Depot
04.2020 - Current
Crew Member
McDonald's
07.2017 - 06.2019
Retail Sales Associate
Action Sportswear
06.2016 - Current
Bachelor of Science - Human Biology
Michigan State University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Joseph CamilleriJoseph Camilleri
Furniture Mover at all around storage and movingFurniture Mover at all around storage and moving