Nathan Cook
Milford,OH
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Meijer
Milford, OH
08.2014 - Current
- Loaded and unloaded containers from ships and trucks using a forklift.
- Received incoming shipments and compared the contents to invoices or orders.
- Organized shipping documents such as bills of lading or packing slips for accuracy.
- Collaborated with team members to maximize efficiency during peak times.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Received and processed customer orders for merchandise pickups.
- Provided excellent customer service when helping customers with their orders.
Education
High School Diploma -
Milford Sr High School
Milford, OH05-2014
Skills
- Order Processing
- POS System Operation
- Money Handling
- Display Setup
- Customer Service
- Problem-Solving
Timeline
Retail Sales Associate
Meijer
08.2014 - Current
High School Diploma -
Milford Sr High School
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