Results-driven Leader experienced in driving strategic initiatives and streamlining processes. Fostered team collaboration and delivered consistent outcomes through effective project management and stakeholder communication. Focused on meeting organizational goals with a proactive approach to problem-solving.
1
Certification
11
Years of experience
Work History
Assistant Director of Housing
4 Years 5 Months
University of Northwestern Ohio | Lima, OH | 03.2022 - Current
Assist the Director of the department. Continue to oversee 900-1,200 students living on campus. Assists in the development, planning, and implementation of Department goals and objectives; and recommends and administers policies and procedures. Assists in the implementation and development of Department services by coordinating and facilitating programs and projects with other departments.
Led strategic planning initiatives to enhance departmental efficiency and resource allocation.
Dorm Damage Coordinator
1 Year 10 Months
University of Northwestern Ohio | Lima, OH | 03.2022 - 01.2024
Oversee dorm assignments to all on campus students. Conduct frequent dorm inspections for cleanliness and damages for all two hundred and fifty-eight dormitories campus wide. Supported 900-1,200 students living on campus each year. Assess damages and draw up invoices to rightful party and/or parties responsible for damages in all dorms and on campus grounds. Place electronic work orders to the campus maintenance department to repair damages. Conduct monthly and yearly reports for all damages and work orders. Filed all damage reports, work orders, and authorization forms via paper copy and electronically through excel.
Coordinated academic scheduling and resource allocation to optimize course offerings.
Developed and maintained comprehensive communication strategies for faculty and students.
Streamlined administrative processes to enhance operational efficiency within the department.
Licensed Insurance Agent
2 Years 8 Months
The Shank Group | Lima, OH | 10.2020 - 06.2023
Obtained licenses for life, accident, and health insurance. Approach clients from a needs-based approach to help them acquire coverage over their lives, homes and loved ones. Help clients understand the protection they are eligible for as well as zero in on the best protection plans for the most affordable rate.
Guided clients in selecting appropriate insurance plans based on individual needs and preferences.
Educated customers on policy coverage, exclusions, and claims processes to ensure informed decisions.
Developed and maintained long-term client relationships through proactive communication and support.
Safety Services Officer
5 Years 7 Months
University of Northwestern Ohio | Lima, OH | 08.2016 - 03.2022
Provide vehicle and foot patrols of campus. Respond to observations and/or complaints of criminal activity and complete related written reports. Delivered first responder medical aid during emergencies, ensuring timely care for individuals in need. Respond to campus burglar and fire alarm activations. Implemented crime prevention measures, enhancing campus safety and awareness among the community. Interact professionally and efficiently with local Law Enforcement. Provided security for dedicated events, including concerts and sporting events. Enforce campus parking regulations. Attention to detail. Executed daily assignments to support department operations, maintaining a secure and efficient campus environment. Must be able to follow written and verbal instructions. Physically capable of running and defending myself or others. Ability to work independently and confront others in a professional and polite manner.
Private First Class
9 Months
United States Armed Forces, Army | Fort Leonard wood, Missouri | 08.2015 - 05.2016
Engaged in high-intensity physical scenarios requiring teamwork and critical thinking in demanding environments alongside higher-ranked authorities and diverse individuals. Pursued challenging objectives with my brothers in arms, demonstrating resilience and determination. I became a more efficient team member and gained a better feel for working with different minds and points of view. Developed clarity of mind and attention to detail as key personal attributes through military experience. I gained mental strength and knowledge that all goals can be achieved within time, effort, and confidence. In addition, I became a more responsible, respectful, and more professional individual with myself.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Worked second and third shifts at Ada Technologies and Honda plants for Ada technologies and Honda plants inspecting, measuring, cleaning, and packaging parts. My reason for leaving this job was that it was time for me to ship to basic training for the United States Army in November of 2015.
Inspected parts for quality assurance and compliance with industry standards.
Operated inspection tools and equipment to assess functionality and accuracy.
Documented findings in inspection reports to ensure traceability and accountability.
Education
High School Diploma
Elida High School | Lima, Ohio | 05-2015
Skills
Team leadership
Multitasking
Attention to detail
Documentation and reporting
Strategic planning
Project management
Organizational skills
Decision-making
Certification
Acquired CPR AED and First Aid certification through the American Heart Association by St. Rita’s Training Center in 3-19-2017-Present
Certified through Mercy Health to administer Naloxone (Narcan) to a patient in need through the nasal passage as of 07-29-2019.
Acquired certificate of completion for Preventing Sexual Harassment and Sexual Violence by Law Room Inspired employer solutions on 11-7-2016-Present
Acquired certificate of completion for Harassment and Discrimination + Clery act and Title IX on 12-29-2023-Present
Acquired certificate of completion for “Data Security and Privacy” 1-05-2024.
Acquired google certificate for Foundations: “Data, Data, Everywhere” 1-26-2024
Acquired google certificate for “Ask Question to Make Data Driven Decisions” 2-14-24
Acquired google certificate for “Prepare Data for Exploration” 3-03-2024
Extra Information
Offered to accept The Head Resident Manager position at the Western Ohio Regional Treatment and Rehabilitation Center (W.O.R.T.H) in Lima Ohio on March 8th, 2018. I respectfully turned the position down because I enjoy the work I do at the University.
Executive Assistant to the Director of Housing Transformation and Building Safety at Bristol City CouncilExecutive Assistant to the Director of Housing Transformation and Building Safety at Bristol City Council