Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Dennehy

Warwick,RI

Summary

Customer service professional. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

12
12
years of professional experience

Work History

Valet

Laz Parking
07.2018 - Current
  • Welcomed arriving guests and explained car retrieval procedures.
  • Bring bags to their rooms
  • Resolved customer complaints through calm, constructive communication.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Built positive customer rapport for courteous, friendly and professional service.


Kickboxing Ins

9round Kickboxing
01.2018 - 03.2018
  • Check people in for their workouts
  • Teach people how to do kickboxing and other workouts
  • Maintain a clean gym
  • Sign up new members to 9 Round
  • Instructed on proper breathing techniques, stances, and forms.
  • Coached new students by breaking down techniques into simple moves.
  • Promoted positive and inclusive environment by demonstrating discipline and respect to support students.

Delivery Driver

ABC Express Delivery
08.2017 - 01.2018
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

S&R

Nike
10.2014 - 08.2017
  • Receive and process shipments
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Team Ops Security

Gillette Stadium
08.2014 - 10.2015
  • Escorting players or special guest from vehicles to the stadium
  • Dealing with public intoxication and inappropriate behavior
  • Controlling access to restricted areas
  • Ensuring all guest are permitted to enjoy tailgating while following venue policies.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

CAO Clerk

Stop & Shop
08.2011 - 03.2014
  • Ordered the grocery for the store
  • Help customers find items in the store and tell them about our weekly sales
  • Off-load tractor-trailers
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Loaded dairy and grocery stock.
  • Stocked shelves and organized merchandise displays for easy retrieval.

Education

Criminal Justice

Massbay Community College
Wellesley, MA

High School Diploma -

Tri-County RVTHS
Franklin, MA
06.2011

Skills

  • Customer Service and Support
  • Payment Processing
  • Cash Handling
  • Multitasking and Organization
  • Recommending Amenities and Services
  • Problem-Solving
  • Time Management
  • Guest Flow Management
  • Attention to Detail
  • Customer Communication

Timeline

Valet

Laz Parking
07.2018 - Current

Kickboxing Ins

9round Kickboxing
01.2018 - 03.2018

Delivery Driver

ABC Express Delivery
08.2017 - 01.2018

S&R

Nike
10.2014 - 08.2017

Team Ops Security

Gillette Stadium
08.2014 - 10.2015

CAO Clerk

Stop & Shop
08.2011 - 03.2014

Criminal Justice

Massbay Community College

High School Diploma -

Tri-County RVTHS
Nathan Dennehy