Nathan Doss
Jacksonville
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
27
27
years of professional experience
Work History
Property Director of Operations
The Service Companies
Princeville
02.2024 - 03.2025
- Overseeing contract labor 5-star resort, employee housing program, transportation & fleet
- Managing stewarding, overnight property cleaning, public aera, banquet, & housekeeping
- Responsible for client and team satisfaction, account finical proformas, property cleanliness
Dual Role Executive Steward & Purchasing Manager
Sheraton Hotel Downtown
Memphis
02.2023 - 02.2025
- Overseeing stewarding, purchasing & receiving department, training and hiring
- Managing day-to-day stewarding operations and ordering products for the culinary team
Executive Stewarding
Arizona Biltmore, Waldorf Astoria Resort by Hilton
Phoenix
12.2021 - 02.2023
Business Owner
Bikes Over Hikes LLC
Jacksonville
08.2020 - 12.2021
Executive Stewarding & Public Area
OMNI Amelia Island Plantation
Amelia Island
06.2017 - 02.2020
- (Pandemic)
Executive Stewarding & Leadership Committee
MGM Casino & Resorts
Tunica
11.2013 - 06.2017
Director of Operations
NWOB LLC
Bessemer
01.2004 - 07.2011
Team member, Area Manager
Burger King Pride Restaurants
Bessemer
01.1998 - 07.2000
Education
Jess Lanier
Bessemer, ALSkills
- Financial forecasting
- Contract management
- Inventory management
- Vendor negotiation
- Compliance oversight
- Operational strategy
- Service quality enhancement
- Customer relationship management
- Supply chain optimization
- Team leadership
- Effective communication
- Problem solving
- Conflict resolution
- Process improvement
- Employee training
- Business management
- Workforce planning
- Quality assurance
- Cost control
- Process improvements
- Financial controls implementation
- Operations oversight
- Risk mitigation
- Resource allocation
- Retail build outs
- Leadership training
- Schedule oversight
- Operational efficiency
- Strategic planning
- Strategic planning and execution
- Capital spending
- Performance analysis
- Schedule management
- Analytical thinking
- Develop policies
- Performance management
- Performance measurement
- Communication
- Calendar management
- Policy development and enforcement
- Change management
- Team collaboration
- Price structuring
- Staff training/development
- Cost reduction
- Financial planning
References
- James McBride, VP For MGM Resorts, MGM, 870-816-0944
- Dennis Nau, General Manager, Davison Hotels / Marriott, 908-300-0645
- Alan Ching, VP Western Division USA, The Services Companies, 702-810-7594
- Amanda Distin, Performance Analyst, Hilton, 607-372-8737
- Danial Clarck, Food & Beverage Director, Sheraton Downtown, 901-277-0881
- Kevin Blake, F&B Director, Lansdowne Resort, 843-270-0221
Timeline
Property Director of Operations
The Service Companies
02.2024 - 03.2025
Dual Role Executive Steward & Purchasing Manager
Sheraton Hotel Downtown
02.2023 - 02.2025
Executive Stewarding
Arizona Biltmore, Waldorf Astoria Resort by Hilton
12.2021 - 02.2023
Business Owner
Bikes Over Hikes LLC
08.2020 - 12.2021
Executive Stewarding & Public Area
OMNI Amelia Island Plantation
06.2017 - 02.2020
Executive Stewarding & Leadership Committee
MGM Casino & Resorts
11.2013 - 06.2017
Director of Operations
NWOB LLC
01.2004 - 07.2011
Team member, Area Manager
Burger King Pride Restaurants
01.1998 - 07.2000
Jess Lanier