Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nathan Du

Virginia Beach,VA

Summary

Professional Documentation and Maintenance:

Experienced in maintaining accurate military documentation and ensuring compliance with strict standards. Skilled in managing records, reporting procedures, and performing thorough equipment maintenance with precision and accountability.

Attention to Detail:

Proven ability to perform detailed inspections and ensure compliance with regulations in both military maintenance operations and food service environments. Adept at identifying potential issues and resolving them efficiently.

Conflict Resolution and Team Collaboration:

Skilled in handling difficult customers and coworkers with professionalism, patience, and effective communication. Experienced in de-escalating tense situations and fostering a positive, cooperative work environment to achieve common goals.

Self-Motivation and Independence:

Demonstrated ability to work effectively with little to no supervision, consistently meeting deadlines and maintaining high standards of performance. Capable of taking initiative and making sound decisions in high-pressure environments.

Service Excellence and Task Completion:

Dedicated to delivering high-quality service by overcoming challenges and ensuring customer satisfaction. Strong commitment to accomplishing tasks under pressure and meeting or exceeding expectations in dynamic environments.

Overview

7
7
years of professional experience

Work History

Aviation Electrician's Mate

United States Navy
07.2020 - Current
  • Constructed aircraft wiring harness system components to interconnect sub-systems and components throughout aircraft.
  • Restored airframe subsystems electrical and electronic components.
  • Serviced blade systems for efficient folding and drooping to facilitate air transport.
  • Enhanced durability of aircraft electronics through rigorous component support.

Customer Service Sales Representative

Downtown Donuts
03.2018 - 01.2019
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
  • Negotiated solutions in challenging situations to retain customer loyalty.

Education

Chatsworth High School
Chatsworth, CA

Opportunities For Learning
Reseda, CA
06.2017

Skills

  • Electrical safety procedures
  • Multimeter usage
  • Ground support equipment
  • Flight control systems
  • Schematic reading
  • Continuity testing
  • Avionic troubleshooting
  • Fault isolation
  • Maintenance documentation

Accomplishments

Awarded the Navy and Marine Corps Achievement Medal (NAM): Recognized for safeguarding a $990 million facility and multiple E-2D Hawkeye aircraft valued at $2.5 billion. Demonstrated exceptional vigilance, responsibility, and dedication to duty in maintaining the security and operational readiness of critical assets.

Timeline

Aviation Electrician's Mate

United States Navy
07.2020 - Current

Customer Service Sales Representative

Downtown Donuts
03.2018 - 01.2019

Chatsworth High School

Opportunities For Learning
Nathan Du