Nathan Fettig
Elkhorn,WI
Summary
Experienced and passionate worker with a diverse background in customer service. With over 3 years of experience in seaweed harvesting, I have gained a deep understanding of the importance of excellent customer service and the physical demands of the job. I have learned the significance of being readily available. adaptable, and committed to meeting customer needs at the highest level. This understanding has greatly influenced my work ethic, resulting in a dedicated professional that has grown with experience.
Overview
7
7
years of professional experience
Work History
LAKE HARVESTER
Delavan Lake Sanitary District (DLSD)
05.2021 - Current
- Communicated effectively with team members to coordinate tasks and ensure efficient workflow during the busy harvest season.
- Operated heavy water equipment that was needed to harvest different seaweeds
- Transported and loaded harvested items into delivery trucks.
- Picked up orders for different equipment parts when needed
- Drove different cars and trucks that were needed to transport parts, other workers, and the seaweed that was harvested.
ONLINE SHOPPING ATTENDANT
Daniels Foods
05.2020 - 02.2021
- Received and fulfilled customer orders.
- Collaborated with team members to improve overall service quality and guest experience.
- Through pleasant interaction with customers, we had a steady increase of online shoppers going from an average of 15 daily online shoppers to 20 daily shoppers
- After changing prices and switching items out if necessary, customers saved an average of 10% off their order, resulting in positive feedback and an increased customer base
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
ORDER TAKER/CASHIER
Larducci Pizzeria
06.2019 - 08.2019
- Answered phones and wrote down orders from customers.
- Delivered orders to the pizza makers.
- Welcomed customers and provided quick and attentive service.
- Manned the cash register and finalized customer orders.
ASSISTANT LANDSCAPER
Tankcraft Corporation
07.2017 - 08.2019
- Supported team members in the completion of large-scale projects, meeting deadlines without compromising quality.
- Operated a power washer so that I could clean cracks in the asphalt.
- Applied a tar substitute to cracks in the asphalt of a parking lot.
- Assisted in demolishing parts of a house and cleaned the house while doing it.
Education
Bachelor of Science - Double Majored in Business Administration and Communication
Carroll University
Waukesha, WI05.2024
Skills
- Written Communication
- Cross-Cultural Communication
- Cross-Functional Team Leadership
- Team/Group Experience
- Time Management
- Customer Service
- Microsoft Office
- Research
- Data Entry
- Outside/Landscaping Work
Timeline
LAKE HARVESTER
Delavan Lake Sanitary District (DLSD)
05.2021 - Current
ONLINE SHOPPING ATTENDANT
Daniels Foods
05.2020 - 02.2021
ORDER TAKER/CASHIER
Larducci Pizzeria
06.2019 - 08.2019
ASSISTANT LANDSCAPER
Tankcraft Corporation
07.2017 - 08.2019
Bachelor of Science - Double Majored in Business Administration and Communication
Carroll University
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