To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Giant Direct Shopper/Facilitator
Giant Food Stores
12.2023 - Current
Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
Provided exceptional customer service through active listening, empathy, and timely problem resolution.
Processed transactions accurately and efficiently using point-of-sale systems, minimizing wait times for customers.
Food & Beverage Attendant/Service Porter
AMF Bowlmor
12.2021 - 08.2023
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Maintained clean and organized restaurant to comply with hygiene and health regulations.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Provided guests with information about menu items, specials and promotions to provide quality service.
Concessions Attendant
Sacramento River Cats
03.2020 - 11.2021
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Consistently provided friendly service to promote better customer engagement.
Worked with team to provide stellar service during busy periods and meet customer demands.
Maintained clean, organized workspace according to operational standards.
Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
Volunteer
Front Street Animal Shelter - City Of Sacramento
06.2019 - 08.2020
Maintained clean, neat, and operational facilities to serve program needs.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.