Isabel Winston
Chester,IL
Summary
I'm very hard working and determined. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Subway
01.2024 - 04.2024
- Completed opening, closing and shift change tasks by following company guidelines
- Used POS system and cash register to receive payments by cash, check, credit card and voucher
- Operated cash register to accept cash or credit card payment and issue receipt for transaction
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods
- Sanitized food storage and preparation areas to comply with food health and safety requirements
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests
- Organized food preparation stations and regularly replenished supplies
- Verified orders and bagged items for easy transport
- Communicated with customer to provide menu offering details and assist with decision-making
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales
- Informed customers of regular deals or monthly specials to upsell orders
- Restocked kitchen supplies by rotating food according to dates and health guidelines
- Answered guest questions, delivering most accurate and updated information available
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Assisted team members during peak hours when necessary
- Stocked shelves with products and supplies
- Checked expiration dates on products to ensure freshness of items served to customers
To Go Bagger
Corner Cafe Restaurant
01.2023 - 03.2023
- Rang up sales bagged them, took call in orders, prepped orders, checked out customers
Sandwich Artist
Subway
12.2022 - 03.2023
- Completed opening, closing and shift change tasks by following company guidelines
- Used POS system and cash register to receive payments by cash, check, credit card and voucher
- Operated cash register to accept cash or credit card payment and issue receipt for transaction
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods
- Sanitized food storage and preparation areas to comply with food health and safety requirements
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests
- Organized food preparation stations and regularly replenished supplies
- Verified orders and bagged items for easy transport
- Restocked kitchen supplies by rotating food according to dates and health guidelines
- Answered guest questions, delivering most accurate and updated information available
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats
- Stocked shelves with products and supplies
Sandwich Artist
Subway
07.2022 - 11.2022
- Completed opening, closing and shift change tasks by following company guidelines
- Used POS system and cash register to receive payments by cash, check, credit card and voucher
- Operated cash register to accept cash or credit card payment and issue receipt for transaction
- Kept customer and food preparation areas clean and well-organized
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods
- Sanitized food storage and preparation areas to comply with food health and safety requirements
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications
- Stored food properly to prevent spoilage, cross-contamination and illnesses
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests
- Organized food preparation stations and regularly replenished supplies
- Verified orders and bagged items for easy transport
- Trained sandwich artists to apply attention to detail and commitment to quality
- Communicated with customer to provide menu offering details and assist with decision-making
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift
- Ensured all menu items were prepared in accordance with health and safety standards
- Operated cash registers to process payments from customers
- Greeted customers and provided product knowledge
- Warmly greeted visitors to promote great customer service and positive ordering experience
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods
- Consistently met or exceeded company targets for speed of service
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
Cook
Chester eagles
03.2022 - 05.2022
- Operated grills, fryers and broilers to cook items to quality guidelines
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
- Grilled and deep fried various foods from meats to potatoes
- Followed established procedures and requirements for safe food handling, storage and service
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Set up and performed initial prep work for soups, sauces and salads
Education
Automotive Technician Repair - Automotive Repair
Penn Foster Career School
Scranton, PAHigh School Diploma -
Penn Foster
Scranton, PA02.2024
Skills
- Customer Satisfaction Focus
- Efficient Work Pace
- Multitasking
- Reliability and punctuality
- Patience and Empathy
- Problem Solving
- Cash handling
- Efficient work pace
- Phone and online order processing
- POS system operation
- Store opening and closing
- Flexible schedule
Timeline
Sandwich Artist
Subway
01.2024 - 04.2024
To Go Bagger
Corner Cafe Restaurant
01.2023 - 03.2023
Sandwich Artist
Subway
12.2022 - 03.2023
Sandwich Artist
Subway
07.2022 - 11.2022
Cook
Chester eagles
03.2022 - 05.2022
Automotive Technician Repair - Automotive Repair
Penn Foster Career School
High School Diploma -
Penn Foster
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