Nathan Friend
Ashland,OR
Summary
Dynamic professional with extensive experience in patient care. Proven problem-solver with exceptional customer service skills, adept at enhancing clinic efficiency.
Overview
22
22
years of professional experience
Work History
Ophthalmic Technician & Photographer
The Retina and Vitreous Center of Southern Oregon
01.2018 - Current
- Preformed diagnostic tests including fluorescein angiography, ocular coherence tomography, and microperimetry tests.
- Provided exceptional customer service to all patients.
- Increased clinic efficiency by cross-training in multiple rolls.
Funeral Home Manager, Funeral Director, & Embalmer
Service Corporation International
01.2003 - 03.2017
- Handled difficult situations calmly, addressing conflicts with diplomacy and fairness.
- Ensured compliance with state regulations.
- Improved communication between team members by holding regular meetings.
- Met or exceeded company financial goals.
Education
Bachelor of Science - Health Sciences
University of Kansas
Lawrence, KS05-2025
Skills
- Problem-solving
- Customer service
- Excellent communication
- Office management
- Team building
- Adaptability
Accomplishments
Funeral Home Manager of the Year, SCI Arizona Market
Funeral Director of the year, St. Louis Market
Timeline
Ophthalmic Technician & Photographer
The Retina and Vitreous Center of Southern Oregon
01.2018 - Current
Funeral Home Manager, Funeral Director, & Embalmer
Service Corporation International
01.2003 - 03.2017
Bachelor of Science - Health Sciences
University of Kansas
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