Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nathan Godin

Bristol,CT

Summary

Versatile Systems & Operations Administrator with a proven track record at Oma's Pride, enhancing system efficiency and user competency. Excelled in NetSuite customizations and integrations, demonstrating exceptional problem-solving and adaptability. Skilled in technology and system administration, I significantly improved IT governance and financial reporting accuracy.

Overview

5
5
years of professional experience

Work History

Systems & Operations Administrator

Oma's Pride
Bristol, CT
11.2022 - Current
  • Provided end-user support and training on NetSuite to new hires, existing users, and third-party vendors.
  • Developed customizations such as scripts, saved searches, workflows, and roles for NetSuite users.
  • Performed data entry into the system by creating customer records, vendor records, item records.
  • Analyzed user requirements and configured security access levels for various functions within the system.
  • Implemented financial reporting solutions using Saved Searches in order to meet client requirements.
  • Resolved complex technical problems that arose during day-to-day operations.
  • Promoted continuous improvement for IT governance processes.
  • Developed custom formulas in saved searches to provide more accurate reporting results.
  • Configured integrations between NetSuite with other systems like QuickBooks Online and Salesforce.

Technical Support Assistant

Penguintracks Technical Support
Bristol, CT
11.2019 - 11.2022
  • Troubleshot network connectivity issues for both wired and wireless connections.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Installed, configured, and tested hardware components such as servers, routers, switches, and firewalls.
  • Provided technical assistance to customers via phone or remote support tools.

Education

Some College (No Degree) -

Tunxis Community College
Bristol

High School Diploma -

Bristol Central High School
Bristol

Skills

  • Telephone etiquette
  • Inventory oversight
  • Logistics management
  • Order inspection
  • Staff support
  • Policy enforcement
  • Proficient in G Suite
  • Process optimization
  • Cycle counting
  • Warehouse operations
  • Technology
  • Data analysis
  • Order management
  • New technology integration
  • Network troubleshooting
  • Train users
  • Adaptability
  • System administration
  • System troubleshooting

References

References available upon request.

Timeline

Systems & Operations Administrator

Oma's Pride
11.2022 - Current

Technical Support Assistant

Penguintracks Technical Support
11.2019 - 11.2022

Some College (No Degree) -

Tunxis Community College

High School Diploma -

Bristol Central High School
Nathan Godin