Summary
Work History
Education
Skills
Timeline
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Nathan Gonzales

Allentown,PA

Summary

Dynamic customer service professional with a proven track record at the facilities listed. Excelling in customer service and inventory management. Recognized for enhancing guest satisfaction through effective problem-solving and teamwork. Adept at maintaining food safety standards while ensuring product quality and presentation in fast-paced environments. Ensures excellences in teamwork and communication, attention to detail accuracy, organizational skills and problem solving.

Work History

Food Representative

Dorney Park and Wildwater Kingdom
Allentown, PA
  • Assisted customers with product selections to enhance overall shopping experience.
  • Maintained product displays and ensured freshness of food items.
  • Collaborated with team members to meet sales goals and customer needs.
  • Learned inventory management systems to track stock levels accurately.
  • Engaged in training sessions to develop knowledge of food safety standards.
  • Resolved customer inquiries and concerns effectively to maintain satisfaction levels.
  • Conducted regular inventory audits, identifying discrepancies and implementing corrective actions to maintain accurate stock levels.

Pit Crew Member

Lehigh Valley Grand Prix
Allentown, PA
  • Operated tools and equipment to perform tire changes during pit stops.
  • Assisted team members in maintaining optimal vehicle performance under pressure.
  • Collaborated with crew to ensure timely execution of pit strategies during races.
  • Monitored fuel levels and communicated needs to drivers for efficient race management.
  • Conducted safety checks on equipment and vehicles before each race session.
  • Maintained organized workstations to enhance workflow and reduce downtime.

Busser

Kome
Center Valley, PA
  • Cleared and reset tables efficiently to maintain a clean dining environment.
  • Assisted servers by delivering food and beverages promptly, enhancing guest satisfaction.
  • Supported kitchen staff by restocking supplies and maintaining inventory levels.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Monitored dining area for cleanliness and addressed any issues immediately.
  • Followed sanitation guidelines to uphold health and safety standards consistently.
  • Adapted quickly to changing demands in a fast-paced restaurant environment.
  • Provided exceptional support during busy shifts, contributing to overall team efficiency.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.

Food Representative-Overnights

Roy Rodger’s
Allentown, PA
  • Assisted customers in product selection and provided detailed information on menu items.
  • Ensured compliance with health and safety standards during food preparation and service.
  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Handled customer inquiries and resolved complaints to enhance satisfaction levels.
  • Monitored food quality and presentation, ensuring adherence to company standards.

Cook

KFC
Allentown, PA
  • Prepared and cooked menu items following established recipes and cooking techniques.
  • Maintained cleanliness and organization of kitchen equipment and work areas to ensure food safety standards.
  • Collaborated with team members to optimize workflow during peak service times, improving overall efficiency.
  • Assisted in inventory management by monitoring stock levels and notifying management of shortages.
  • Operated kitchen equipment such as fryers, grills, and ovens according to safety guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

General Merchandise

Target
Allentown, PA
  • Maintained accurate inventory levels to ensure product availability and minimize stockouts.
  • Provided exceptional customer service by assisting guests with product inquiries and locating items.
  • Executed visual merchandising standards to enhance store presentation and drive sales.
  • Collaborated with team members to optimize product placement for increased visibility and accessibility.
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.

Education

Louis E Dieruff High School
Allentown, PA
06.2022

Skills

  • Food safety
  • Strong negotiation
  • Social media marketing
  • Food pairing
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Team player
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Shelf stocking
  • Decision-making
  • Task prioritization
  • Product knowledge
  • Professionalism
  • Inventory management

Timeline

Food Representative

Dorney Park and Wildwater Kingdom

Pit Crew Member

Lehigh Valley Grand Prix

Busser

Kome

Food Representative-Overnights

Roy Rodger’s

Cook

KFC

General Merchandise

Target

Louis E Dieruff High School

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Nathan Gonzales